Community Health Network·Greenfield, Massachusetts
The Ambulatory Triage Registered Nurse handles phone triage, patient education, and care coordination within a Family Medicine team. Responsibilities also include scheduling appointments, managing prior authorizations, and processing prescription refills.
Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference The Ambulatory Triage Registered Nurse functions as a member of the Family Medicine Care team, conducting duties such as: phone triage, patient education, scheduling appointments, prior authorizations, prescription refill, referrals, care coordination and other related tasks as needed. The RN will primarily work remotely from home once training has been completed. The office is located in Greenfield, Indiana. *Must reside in the Indianapolis area or surrounding counties
Exceptional Skills and Qualifications
Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience.
Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC).
Three years or more of nursing experience required.
Previous medical office/outpatient experience preferred.
Phone triage experience a plus.
Excellent communication skills.
Excellent team skills.
Compassionate and caring.
Accountable and self-directed.
EPIC experience a plus.
Candidates must be a Licensed Registered Nurse in Indiana with at least three years of nursing experience. A degree from an accredited school of nursing is required, with previous outpatient or phone triage experience preferred.
Market context
In Massachusetts, nursing roles often draw steady demand, especially in specialty settings like oncology where prior RN experience can matter. These positions are competitive because employers commonly look for an active RN license, an ADN at minimum, and prefer candidates with oncology background and a BSN. Review the AI-summarized requirements and benefits on this platform to save time, then tailor your application to highlight oncology experience, licensure, and any relevant advancement or recognition achievements.
