This is a full time position
Compensation range
$18.41 TO $25.69
Non-Exempt position
Benefits: Medical, dental, life, retirement, paid time off
Ssential functions and basic duties
Supervisory-Specific Performance Expectations, Duties, and Responsibilities
• N/A
Position-Specific Performance Expectations, Duties, and Responsibilities
- Shows patients to the examination room and prepares them for the provider.
- Records patients’ past medical history, vaccine status, vital statistics, and medication reconciliation.
- Maintains compliance within the department and clinic, as well as within state and federal regulations and policies.
- Working knowledge of phone: answers, greets, and directs by phone. Takes messages and documents in the patient’s record.
- Cares for instruments, i.e., cleaning, packaging, and sterilizing (where sterilization equipment is available).
- Participates in mandatory in-services and attends staff meetings.
- Follows policies and procedures.
- Demonstrates knowledge of emergency preparedness and participates in drills.
- Respects the confidentiality of patient records and uses complete discretion when discussing patient information in accordance with HIPAA.
- Utilizes all department forms and documents in Electronic Medical Records (EMR) appropriately.
- Identifies victims and the process for reporting abuse.
- Collects, labels, and transports all specimens appropriately.
- Demonstrates proper techniques when setting up for procedures.
- Demonstrates knowledge of emergency and routine equipment and procedures.
- Collaborates with patient care planning. Actively participates in education specific to patient diagnosis and needs.
- Assists providers with special tests and procedures.
- Acts as a resource person to other staff members.
- Maintains a positive and supportive behavior towards team members, staff members, and other departments within the organization.
- Participates in process improvement teams or in interdepartmental efforts.
- Assesses every patient for safety, medication dosage appropriateness, and other needs.
- Acts as a liaison between patients, families, providers, and staff.
- Completes workload as assigned.
- Administers medication and performs treatment in accordance with standards of care. Translates medications into pediatric doses and uses proper equipment for the patient’s size and age.
- Floats to other clinical departments as assigned.
- Performs other duties as assigned.
Organization-Specific Performance Expectations, Duties, and Responsibilities
- Demonstrates full commitment to the CHOICE values of MRH and consistently represents the organization in a positive, professional manner.
- Establishes and maintains effective verbal and written communication, fostering positive working relationships with patients, staff, and vendors.
- Adheres to the MRH attire and dress code in accordance with organizational policies and procedures.
- Exhibits initiative and self-motivation; maintains a consistent level of productivity and manages time and responsibilities effectively.
- Completes all required annual education, training, in-services, and licensure/certification updates; actively participates in departmental and organizational meetings or reviews meeting minutes as required.
- Maintains strict patient confidentiality at all times.
- Reports to work punctually and completes assigned duties within established timeframes.
- Actively contributes to departmental and organization-wide performance improvement and continuous quality initiatives.
- Ensures compliance with all regulatory requirements, maintaining adherence to departmental, hospital, state, and federal standards and policies.
- Follows all infection control, safety, and risk management procedures to maintain a safe environment for patients, the public, and staff.
Qualifications
- Must be at least 18 years of age (21 for positions requiring driving, with a valid driver’s license).
- Must be legally authorized to work in the United States.
- Must successfully pass a background check.
- Must successfully pass a pre-employment drug screen and breath alcohol test (if applicable).
- Must complete an Employee Health meeting prior to starting employment.
Education, licensure(S), and certification(S)
Required
Preferred: ☒
☐
Successful completion of a Medical Assistant Course (must be successfully completed within one (1) year of hire, unless a time extension is granted, in which case a written education agreement should be implemented).
☒
☐
Must be Certified or Registered (must be successfully completed within one (1) year of hire, unless a time extension is granted, in which case a written education agreement should be implemented).
☒
☐
Current Basic Life Support (BLS) certification (or be obtained within ninety (90) days of hire).
Experience
Required
Preferred: ☐
☒
Six (6) months of clinical experience.
