Children's Wisconsin·Appleton, Wisconsin
Performs clinical duties including patient intake, vital signs collection, and assisting providers with exams and procedures in a pediatric cardiology setting. Ensures a safe, organized environment and maintains efficient clinic flow while adhering to HIPAA and safety standards.
At Children’s Wisconsin, we believe kids deserve the best.
Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children.
We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers.
Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.
If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ This position will also cover at our Ashwaubenon Clinic.
Job Summary
This position acts within the scope of practice of a Medical Assistant (MA). Performs a variety of clinical duties which promote a safe and organized environment for the delivery of services to children and their families within the Children's Medical Group (CMG) setting.
Essential Functions
Adheres to all Children’s Wisconsin (CW), Children’s Medical Group, procedures, and standards. Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance. Provides exceptional care to patients and families to fulfill our patient experience promise.
Performs Pre-Visit Planning prior to clinic appointments to ensure visit efficiencies and identify care gaps
Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements.
Greets patient and family in a welcoming manner, directs patients and families to exam rooms. Maintains clinic flow, monitoring patient location and wait time.
Assists with the collection and documentation of patient information such as: vitals, measurements, health screenings, allergies, and home medications. Reports any observations or concerns to the nurse or provider.
Assists the provider in the exam process, administers medications, immunizations and assists with procedures including capillary and peripheral blood draws as directed.
Communicates with providers, leaders, and staff to maintain clinic operations. Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance.
Communicates with clinic leader about the quantity of supplies that equipment needed for patient care is available at all times for the clinic needs.
Prepares for clinic by completing paperwork procedures, assuring all necessary information, prior authorizations or pre-certifications, etc. Assists with customer service representative duties as needed.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
Employment is at-will. This document does not create an employment contract, implied or otherwise. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses: BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council
Requires a high school diploma or equivalent and BLS certification, with a preference for graduates of a medical assistant program or those with patient care experience. Experience in pediatric primary or specialty care and proficiency in EHR are preferred.
Market context
Support-services roles in Wisconsin are typically driven by ongoing staffing needs in hospitals, long-term care, and other care settings, especially for candidates with current CNA and BLS credentials. These positions can be competitive because employers often look for dependable availability, strong teamwork, and readiness to work in fast-paced environments. Review the AI-summarized requirements and benefits here to quickly confirm your certification status and compare workplace supports like mental health resources, daycare, health coaches, relaxation rooms, and health-focused apps against the original posting.