Mass General Brigham·Boston, Massachusetts
The technician performs routine technical duties including preparing, packaging, and distributing medications and stock orders. They are also responsible for auditing medication storage areas and utilizing pharmacy automation technology to ensure safe delivery of healthcare products.
The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary Summary Under the direction of a staff pharmacist and/or pharmacy leadership team, the Certified Pharmacy Technician I performs routine technical and operational duties to support safe, timely pharmacy services in accordance with established policies and applicable regulations.
Responsibilities include preparing, packaging, labeling, and distributing unit-dose medications, outpatient prescriptions, and stock orders; delivering medications and supplies to patient care areas; and supporting proper storage, rotation, and inventory practices.
The technician documents work using pharmacy information systems and departmental tools as trained and may be assigned to central pharmacy and/or specialized areas based on operational needs.
The role also includes auditing medication storage areas, escalating discrepancies, and handling controlled substances per departmental policy.
The technician may assist with onboarding and training junior staff and participate in departmental projects and quality and safety initiatives as assigned.
Does this position require Patient Care? No
Essential Functions Under the direction of a staff pharmacist and/or pharmacy leadership team, follow established policies and procedures to perform a variety of routine support tasks that are integral to the operation of the pharmacy department
Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices
Responsible for supporting the operations of the pharmacy and ensuring the safe and efficient delivery of medications and healthcare products
Utilizes area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information systems
Demonstrates professionalism and effectively communicates with patients and caregivers to gather information and or triage inquiries.
Audit medication storage areas utilizing data collection tools (if applicable)
Performs other duties as assigned
Complies with all policies and standards
Qualifications: Education High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree? No
Licenses and Credentials Pharmacy Technician [State License] required Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) preferred
Experience Pharmacy Technician 0-1 year required
Work Location 45 Francis Street: Scheduled Weekly Hours 40
Employee Type Regular: Work Shift Rotating (United States of America)
Pay Range $21.75 - $26.58/Hourly Grade 3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.
Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.
The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.
In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
A High School Diploma and a state Pharmacy Technician license are required, while CPhT certification is preferred. Candidates should have 0-1 year of experience and the ability to follow complex pharmacy policies and safety regulations.
Market context
Pharmacy technician roles in Massachusetts are typically driven by ongoing staffing needs in retail, hospital, and outpatient settings, where accuracy and customer service matter every day. Competition can be strong because employers often look for state registration, PTCB or NHA certification, and solid communication, math, and computer skills. Review the original posting carefully and confirm your credentials match the requirements; this platform’s AI-summarized requirements and benefits help you compare roles faster without reading every full description.
