Mercy Cedar Rapids·Baltimore, Maryland
Supports patient-centered care by assisting technologists with imaging registration, patient preparation, and transportation. Ensures efficient workflow in the Women's Center by rooming patients and managing image requests.
Work Shift Day Scheduled Weekly Hours 36 Summary This position supports Mercy's philosophy of patient centered care by participating in duties directly involved with imaging including registration, patient preparation, transportation, and monitoring patients for the effective utilization of this unit.
Job Duties Ensures that all accurate and clinically relevant information is communicated with patients, their families and co-workers at hand offs and other times as needed. Takes all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome. Assists in phone communication with other departments and providers. Demonstrates working knowledge of EPIC Registration, PACS, and other computer software programs as assigned. Demonstrates proper safety technique with imaging/positioning equipment. Participates in department/hospital meetings, and activities per department guidelines. Attends all required safety training programs and can describe his or her responsibilities related to general safety, department/service safety, and specific job-related hazards. Assists the Technologist with ancillary tasks. Maintains cleanliness of equipment and department. Utilizes and follows proper Isolation Practices. Registers patients for imaging procedures. Contributes to the efficient operation of the department ensuring the quality and continuity of patient care. Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
Keeps workflow moving smoothly. Rooms and dresses patients for exams. Requests previous images from local facilities. Assists in outside image and exam processes.
Excellent verbal and written skills to facilitate communication with medical and technical personnel. Ability to deal efficiently and courteously with all hospital personnel. Competent with Imaging registration, department information system and EPIC system. Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible and courteous environment. Professional Experience No previous experience required. Education High School diploma or equivalent required. Licensure, Certification, Registration Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required. Iowa Dependent Adult Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.
Exert 20-50 lbs. of force occasionally and/or 10-15 lbs. of force frequently. Pay Rate Type Hourly Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years. Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.
Market context
In Maryland, medical office administration roles are typically supported by steady demand from clinics, practices, and outpatient settings that need reliable front-office and billing support. These roles are competitive because employers often look for candidates with medical terminology knowledge, basic billing and coding skills, and comfort with standard office software. Review the AI-summarized requirements and benefits on this platform to save research time, then tailor your application to show one year of medical office experience and any billing or software tools you’ve used.
