Supervised by: Outpatient Supervisor
Locations: Columbus, Nebraska
Overview
The Community Support Provider at The Well is dedicated to empowering individuals with behavioral health needs by offering compassionate support and essential services. This position requires a resourceful and empathetic professional who can effectively assist clients in their recovery journey while upholding our core values.
Core Values
- Show
- Up with
- Generosity: We approach our work with a spirit of giving, offering our time and resources to ensure the success of our team and the community we serve.
- Check the
- Ego: We value humility and teamwork over personal ambition; we work collaboratively to achieve our goals.
- Embrace
- Diversity: We are committed to fostering an inclusive environment that respects and values diverse voices and experiences.
- Grounded in
- Hope: We maintain an optimistic, resilient, and realistic outlook, empowering ourselves and others to overcome challenges and thrive.
Qualifications
- Must be 21 or older.
- Valid Nebraska driver’s license, insurable, and confident driving record.
- If in recovery, at least 18 months sober and able to pass random drug screenings.
- Bachelor’s degree in psychology, sociology, or related human services field preferred.
- OR 2 years coursework/experience in human services, OR 2 years of lived recovery experience with skills in behavioral health.
- Strong communication and interpersonal skills (empathetic, warm, and supportive).
- Able to quickly build trust and form positive working relationships with diverse clients.
- Knowledge of (or willingness to learn) community resources and referral options.
- Team player who can also work independently.
- Strong boundaries, problem-solving, time management, and stress management skills.
- Must maintain confidentiality (42 CFR, HIPAA).
- Flexible schedule — may include evenings, weekends, and holidays.
- Caring, non-judgmental attitude toward all clients.
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Duties & Responsibilities
- Complete and maintain all required trainings/certifications (e.g., First Aid/CPR, Trauma-Informed Care, Crisis Management, Cultural Competency, Confidentiality, Ethics).
- Carry a caseload of behavioral health clients.
- Complete intake, assessments, service plans, and authorizations within set timeframes.
- Provide consistent support based on program level (Recovery Support, Community Support, Intensive Community Support).
- Maintain accurate documentation and progress notes.
- Coordinate with treatment providers, probation/parole/drug court, and other agencies.
- Complete discharge summaries when clients leave the program.
- Provide direct support to clients in the community, such as:
- Referrals to services/resources.
- Assistance with housing, employment, or education.
- Transportation and support at appointments or court.
- Medication support and compliance.
- Crisis intervention and ongoing communication with treatment teams.
- Teaching life skills (budgeting, coping, relapse prevention, communication, daily living, meal planning, etc.).
- Encouraging wellness, recovery, exercise, spirituality, and community connection.
