Telecare Corporation·Santa Rosa, California
The Peer Health Navigator connects members to mental health, primary care, and substance use services while helping them develop wellness goals. They serve as a role model of resilience and recovery, utilizing a modeling, coaching, and fading process to build member independence.
“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare
The Peer Health Navigator engages and connects members served to mental health, primary care, substance use, and specialty health care services; helps them develop personal health and wellness goals; educates them on how to advocate for themselves and effectively communicate their needs; and supports them in overcoming barriers and building resilience.
The Peer Health Navigator supports members served in maintaining a follow-up care plan and developing other self-management skills through a “Modeling – navigator performs task; member served observes, Coaching – member served performs task; navigator coaches, Fading – member served self-directs and manages own healthcare; navigator assist as needed” process.
The Peer Health Navigator simultaneously serves as a role model of resilience, recovery, and self-responsibility for their own mental and physical health.
They continually promote and reinforce Telecare’s Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which the member’s point of view and preferences are recognized, understood, respected and integrated into services and self-help programming.
Additionally, Peer Health Navigators will respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge.
Expected starting wage range is $23.15 - $25.38. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Telecare Sonoma ACT (Assertive Community Treatment) is a community outreach program that serves 60 adults, ages 18+, with serious, persistent mental illness, and/or dual diagnosis.
EOE AA M/F/V/Disability: *May vary by location and position type
Full Job Description will be provided if selected for an interview.
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Candidates must have a High School Diploma or GED, Peer Certification, and two years of experience supporting individuals with behavioral health challenges. Valid driver's license, personal vehicle insurance, and CPR/First Aid/CPI certifications are also required.
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.