Quest Inc.·Orlando, Florida
The Medical Coordinator manages medical care for individuals in group homes, including scheduling appointments, maintaining accurate medical records, and ensuring medication compliance. They serve as a liaison between healthcare providers, families, and residential staff to ensure quality health outcomes.
Company Overview Quest, Inc. makes a difference in the lives of nearly 600 people each day. For over 60 years, Quest, Inc. has been committed to enriching the lives of individuals with disabilities by providing a path to independence, community inclusion, and empowerment. We are a trusted name in offering compassionate, quality support services, and we invite you to be a part of our team. To see more of what Quest, Inc. has to offer, click here!
Company Values, Mission, and Vision At Quest, Inc., our mission is to help people with developmental disabilities experience a full life. We are guided by the vision to provide lifelong services for individuals with developmental disabilities.
Why You'll Love Working Here Full-time employees: Medical Coverage: HRA, FSA, premium discounts, wellness credits, free virtual and Minute Clinic visits, free imaging, and surgery Dental and vision coverage Company paid life, short- and long-term disability insurance 401(k) with up to 2.5% match Tuition assistance and reimbursement, employee assistance program, and more! Quest, Inc. is seeking a Group Home Medical Coordinator to support individuals with developmental disabilities living in our residential group homes. This role serves as a vital link between healthcare providers, pharmacies, residential teams, and the individuals we serve, ensuring that medical needs are coordinated effectively and accurately. This position will work onsite, primarily supporting 2–3 group homes and about 26 individuals while partnering closely with residential staff and healthcare providers. If you enjoy coordinating care, maintaining accurate medical records, working directly with individuals, and making a meaningful impact in your community, we'd love to hear from you. This position reports to the Group Home Medical Case Manager and is scheduled to work Monday through Friday, from 7:00 AM to 3:00 PM. What You'll Do Coordinate and maintain medical care for individuals residing in Quest group homes. Ensure medications, physician orders, medication administration records (MARs), and medical documentation are accurate and up to date. Schedule, coordinate, and track medical appointments, including primary care, psychiatry, neurology, podiatry, and specialty visits. Serve as a liaison between healthcare providers, pharmacies, residential staff, and families/guardians as needed. Complete medical documentation and ensure medical information is properly maintained within agency systems. Monitor medication inventories and coordinate prescription refills. Accompany individuals to medical appointments when necessary and ensure appropriate follow-up care. Train, support, and provide guidance to direct care staff regarding medical procedures and documentation requirements. Administer medications and ensure compliance with agency and regulatory requirements. Assist residential teams with direct support responsibilities when operational needs require additional coverage. Drive agency vehicles to transport individuals to appointments and community activities. Collaborate with the Group Home Medical Case Manager to support quality healthcare outcomes for the individuals we serve. Basic Qualifications High School Diploma or GED. Two or more years of experience in healthcare coordination, medical records, residential services, caregiving, case management, or a related healthcare/support services field. Experience coordinating appointments, medical documentation, or healthcare services. Valid Florida Driver's License with an acceptable driving record. Ability to drive company vans and other passenger vehicles. Strong organizational, communication, and time-management skills. Basic computer skills and experience maintaining accurate documentation. Ability to work independently while collaborating with multiple teams. Ability to pass a Level II Background Screening and meet all agency requirements.
Experience supporting individuals with developmental disabilities or other vulnerable populations. Medication administration experience. Physical Requirements Ability to lift, transfer, and assist individuals as needed (up to 50 pounds). Ability to stand, walk, bend, reach, and assist with daily activities. Ability to safely operate agency vehicles. Ability to respond appropriately during emergencies and crisis situations. Why Quest? At Quest, our mission is to help people with developmental disabilities experience a full and meaningful life. We are guided by our core values: Passionate About Helping People Respect for All People Solutions Oriented Commitment to Excellence Takes Pride in Their Work Join a team where your work directly improves the health, safety, and quality of life of the people we serve every day. Quest, Inc. is a drug free workplace and an Equal Opportunity Employer. It is the policy of Quest to grant equal employment opportunities to all qualified persons without regard to race, color, sex, religion, age, national origin, disability, veteran’s status, marital status, citizenship status, genetic information or any other category prohibited by local, state or federal statute.
Additional Benefits Information Stay healthy with enhanced coverage – medical insurance includes an HRA, premium discounts, wellness credits, free virtual visits, free Minute Clinic visits, free imaging, and surgery Full smile & clear vision – dental and vision plans to keep you covered head to toe Security for you and your family – company-paid life and disability insurance coverage, plus long-term disability at no cost to you Short-term coverage when you need it – short-term disability for life’s unexpected moments Invest in your future – 401(k) with a company match to grow your retirement savings Extra protection, your choice – voluntary accident and hospitalization coverage available Save smarter – flexible spending accounts (FSA) to help your dollars go further Support for life’s challenges – confidential Employee Assistance Program (EAP) to help you and yours Keep learning and growing- tuition assistance and tuition reimbursement to help you advance your education and career Background Screening Clearinghouse Education and Awareness website. https://info.flclearinghouse.com
Candidates must have a high school diploma or GED and at least two years of experience in healthcare coordination, case management, or a related field. A valid Florida driver's license and the ability to pass a Level II background screening are required.
Market context
In Florida, nursing roles are typically in steady demand across hospice, hospital, and other care settings, especially for RNs who can work independently and adapt to varied patient needs. These positions are competitive because employers often look for current RN licensure, at least one year of experience, active BLS certification, and reliable transportation, while benefits commonly include health insurance, professional development, and a supportive work environment. Before applying, confirm your license, BLS status, and driving readiness, and review the AI-summarized requirements and benefits here to save time versus reading the full original posting.
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