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MV

Hospitality Aide

Mountain View of Bryson City·Bryson City, North Carolina

Part Time·On Site·0-2 yrs·Posted 2 months ago
Practice for this role

About the role

The Hospitality Aide provides non-direct care support to residents, including transporting them to activities and meals, and maintaining the cleanliness of resident units. They are responsible for reporting resident needs to nursing staff and ensuring a safe, professional environment.

Overview Discover What’s Possible!

At Diversicare, we understand the contributions of every team member are the parts that make up the whole.

We appreciate them for the work they do each day to showcase their talents and gifts.

Discover What’s Possible at Diversicare!

Apply now!

Access your wages between paychecks with our OnShift Wallet program!

Full Time Benefits include: Medical/Dental/Vision Excellent 401k plan Tuition Reimbursement Vacation, Holiday, and Sick Time Long and Short Term Disability Employee Assistance Program Life Insurance Referral Bonuses DiversICARE - employee hardship fund Pay advancement program - OnShift Wallet Diversicare provides post-acute care services to patients and residents at 61 skilled nursing and long-term care centers in eight states, primarily in the Southeast, Midwest and Southwest United States.

Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.

It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.” We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace.

Diversicare team members play a critical role in fostering an environment of Service Excellence.

Our Service Standards are in place to offer support.

They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.

Our culture of impassioned service delivery is the Diversicare Difference.

Responsibilities

1. Receives assignments from supervisor to provide non-direct care for residents; May not perform direct patient care.2. Checks residents in section regularly; answers call lights promptly; follows through with resident problems or needs by performing tasks within own scope of responsibilities and by alerting nursing personnel of needs for direct care (i.e. toileting, bathing, feeding transferring, ambulation, dressing, etc.)3. Respects residents privacy by knocking and waiting for acknowledgment before entering residents rooms; treats residents with dignity and addresses residents appropriately when speaking with them; promptly alerts nursing personnel when residents require direct care.4. Reports residents incidents immediately to licensed staff for prompt attention and completes appropriate documentation for incident reporting per facility policy.5. Observes safety needs of residents; identifies safety hazards and reports to appropriate personnel after insuring that resident is out of immediate danger.6. Transports residents to and from dining room, activities, etc. May not assist in lifting or transferring resident; must alert nursing personnel of any resident requiring lifting or transferring.7. Prepares resident for meals; transports dependent residents and escorts independent residents to dining room when necessary; assists with transport of food cart to and from dietary department; checks tray with diet care before serving to resident; sets tray up for residents; serves and collects food trays. May not feed residents requiring physical assistance.8. Delivers between meal nourishment and fresh drinking water to residents; encourages/assists residents in eating/drinking; may not feed residents requiring physical assistance. Reports/records percent of nourishment consumed and amount of fluid intake.9. Delivers ice water to water pitchers maintained at bedside for each resident (unless directed otherwise by the licensed staff for individual residents on fluid restriction). Delivers water pitchers to dietary for sanitizing two times a week as assigned.10. Straightens dresser tops, wardrobes, and stands in resident room; labels, separates, and cares for personal care items; cares for residents’ flowers and plants in assigned sections.11. Maintains cleanliness of residents units, supply rooms, and workrooms; cleans bed pans and urinal; washes basins, clean floors if resident is incontinent, wipes up spilled food and liquids.12. Changes, disinfects, and makes unoccupied beds, collects and bags soiled linen and placed soiled clothing in appropriate receptacle; stores clean linen; places personal laundry in designated place according to facility policy; maintains orderliness of clean linen cart.13. Cleans and disinfects soiled wheelchairs, gerichairs and walkers.14. Follows established infection precautions, adhere to universal Blood and body fluid precaution. Uses proper hand washing techniques per facility policy.15. Attend and participate in scheduled in-service program and staff meetings.16. Maintains confidentiality of necessary information.17. Thinks and acts calmly and logically to meet unusual occurrences of the job without being thrown off stride.18. Performs other work assignments as may be required and as assigned by supervisor.

Qualifications

Ability to read and write; ability to communicate well with the residents and other facility personnel High School Diploma Diversicare is committed to being an equal opportunity employer. Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law. (EOE)

Requirements

Candidates must have a high school diploma and the ability to read and write. Strong communication skills and the ability to interact effectively with residents and facility personnel are required.

  • high school
  • Teamwork
  • Compassion
  • Communication
  • Documentation
  • Integrity
  • Stewardship
  • Attention to detail
  • Infection control
  • Customer focus
  • Resident transport
  • Safety observation

Benefits

  • Medical
  • Dental
  • Vision
  • Tuition reimbursement
  • Referral bonuses
  • Life insurance
  • Holiday time
  • Vacation time
  • Employee assistance program
  • Short term disability
  • 401k plan
  • Sick time
  • Long term disability
  • Employee hardship fund
  • Pay advancement program

Posting details

Employment type
Part Time
Work arrangement
On Site
Experience
0-2 yrs
Location
Bryson City, North Carolina
Posted
May 22, 2026
Closes
May 22, 2027
Application
Employer website
MV

Hiring organization

Mountain View of Bryson City

Diversicare is recognized as a premier provider of post-acute care. We are currently operating 44 centers in five states, primarily in the Southeast and Midwest. Whether your medical needs are short term rehabilitation, complex medical care, long term care or memory care, our...

IndustryHospitals and Health Care
TypePrivately Held
Size5,001-10,000 employees
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Market context

North Carolina nursing roles stay competitive

North Carolina nursing jobs often reflect steady demand in hospitals, clinics, and long-term care settings, especially for RNs who can provide age-appropriate care across patient populations. These roles are competitive because employers typically want an approved nursing-school graduate with a current North Carolina RN or Compact License and active AHA BLS certification. Review the AI-summarized requirements and benefits here to save research time, and confirm your license status and BLS renewal before applying.

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