Mental Health Resource Center·Jacksonville, Florida
The Crisis Assessor conducts emergency mental health screenings and evaluations for individuals in psychiatric crisis. They are responsible for determining appropriate dispositions, coordinating patient transfers, and managing insurance authorizations.
Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.
Job Summary The Emergency Services Department serves the child, adolescent, and adult populations. This is an ideal opportunity for an employee who enjoys working in a team atmosphere and is dedicated to providing quality behavioral health care.
The Evaluator assesses individuals in psychiatric crisis who may need inpatient treatment by conducting mental health screening evaluations. Determines and implements appropriate dispositions and provides appropriate referrals to community resources. Assures the accuracy, completeness, and confidentiality of clinical records
Conducts emergency mental health screenings on individuals who enter the facility either voluntarily or through the Baker Act. Using Baker Act criteria and DSM V standards evaluate and assess any crisis telephone calls and/or walk-ins to determine the need for services. Conducts emergency evaluations and/or arranges/refers for services as indicated. Provides Crisis Intervention. Coordinates patient transfers to community hospitals. Coordinates with insurance companies to obtain pre-certifications and authorizations for treatment and services. Completes required documentation and reporting.
In order to be considered candidates must have either a Bachelor’s degree or Master’s degree in psychology, social work, counseling, or a related field and one year experience working with the chronically mentally ill population. The Evaluator needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff, and other department professionals. Proficiency in Microsoft Office Programs, Outlook, and use of the Internet required.
Position Details: This is a weekend evenings position, every other Saturday and Sunday, 8:00am to 4:30pm
Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com
Candidates must hold a Bachelor's or Master's degree in psychology, social work, counseling, or a related field. At least one year of experience working with the chronically mentally ill population is required.
Market context
In Florida, behavioral-health roles are typically in steady demand across community clinics, schools, and care settings serving diverse populations. Competition often centers on licensure status, supervised experience, and the ability to work well with interdisciplinary teams while applying mental health ethics and cultural awareness. Review the full posting carefully and confirm your Master’s degree, Registered Intern License, and communication experience; this platform’s AI-summarized requirements and benefits can save you time by condensing the original job description.
FACT Registered Nurse
Inpatient Social Services Specialist
Utilization Management Reviewer