Case Manager Cottage 8
ELMCREST CHILDRENS CENTER INC·City of Syracuse, New York
ELMCREST CHILDRENS CENTER INC·City of Syracuse, New York
The Case Manager coordinates and manages the treatment and programming for youth while acting as a liaison between families, county workers, and clinical staff. They are responsible for maintaining accurate documentation, conducting home assessments, and advocating for the best interests of the youth.
The Case Manager collaborates and communicates with county workers, service providers, program staff and family members; ensuring that the exchange of information, logistical support, and resolution of concerns between the parties are brought to the forefront and managed to an appropriate outcome, while also advocating for a youth’s best interests. Communicate and consult regularly with the Clinician with a focus on transferring the clinical implications and goals of treatment to the family, county and program. Collaborate with departments within the agency to ensure congruency of services and treatment. Attend all required meetings deemed necessary by the Case Manager Supervisor. Maintain all required record keeping, reports and documentation in accordance with Agency and State policies and procedures. Provide direct support to families where needed (visitation needs, home assessments etc.) Collaborate with the program management team when treatment, program planning, paperwork and intra-agency communication dictate. Professionally represent the organization from the standpoint of its values, mission and its treatment initiatives and philosophy. Consistently demonstrate and promote principles of Agency wide initiatives, notably those of the Therapeutic Crisis Intervention (TCI), Boys Town Psychoeducational Model (PEM), and other skills-based models. Understand and adhere to all Agency policies, protocols and procedures. Other Duties as Assigned: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Department & Program Specific Responsibilities: Demonstrate high level of written and verbal communication skills. Manage the paperwork demands of the position within the time frames established. Maintain productive and professional relationships with all Agency staff, youth, parents, and community partners. Maintain the highest of ethical standards and conduct. Regular and timely attendance. Ability to work independently and collaborate effectively within a multidisciplinary team. QualificationsQualifications: Elmcrest’s Core Values & Competencies: Honesty: Act with integrity and behave in a manner consistent with our policies, Code of Conduct and any regulatory and ethical guidelines. Utilize practices and techniques professionals train to interact with children, families and co-workers appropriately. Willingness to Learn: Open to new experiences and learning new skills and information that can improve professional development, progressive work environments and support the mission of Elmcrest. Dedication to Purpose: Display the necessary passion and empathetic abilities to serve the Elmcrest mission. Committed to improve the lives of children and families. Social Concern: Value human dignity and have respect for others. Actively seek out diverse approaches and points of view. Self-Examination: Systemically observe, analyze and utilize self-reflection to improve actions or results. Listen to constructive feedback and concerns and maintain positive relationships in the workplace.
Elmcrest Children’s Center will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Elmcrest Children’s Center. Contact Human Resources with any questions or requests for accommodation.
At
Will
Employment: Your employment with Elmcrest Children’s Center is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or Elmcrest Children’s Center, with or without cause, with or without notice, and at any time. Nothing in this job description or in any other policy of Elmcrest Children’s Center shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of Elmcrest Children’s Center employees.
Candidates must hold a Bachelor's degree in Social Work or related fields, or an Associate's degree with at least 3 years of relevant case management experience. A valid driver's license, reliable personal transportation, and the ability to perform physical tasks like lifting 25 pounds are required.
Market context
Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.
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