Duke Health·Durham, North Carolina
Perform technical procedures for specimen procurement, processing, and evaluation to assist in disease diagnosis and treatment. Serve as a laboratory representative while managing patient registration, order entry, and maintaining laboratory records.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.
00 a.m. - 5:00 p.m. General Description Perform a variety of the technical procedures involved in the procurement, processing, and evaluation of patient specimens for use in the diagnosis and treatment of disease; teach and perform routine clerical and technical procedures including specimen collection, and responsible for the delivery of supplies and procurement of specimens from physicians’ offices, clinical specimen preparation and processing for analysis and dispatch, patient registration and order entry; and serve as hospital laboratory representative and liaison with outside clients. Job Duties Perform a variety of routine and specialized procedures. Prepare and initiate special tests and procedures including, but not limited to, cytogenetics, general laboratory, Point-of-Care Testing, urinalysis without a microscope, phlebotomy, and specimen management. Obtain total volume, perform aliquot and distribute all urine specimens. Properly determine urine volume. Properly label aliquot containers. Communicate in a professional and courteous manner with patients, family, and other medical personnel as necessary for problem recognition and initiation of the resolution and, if necessary, escalation to the next level. Obtain information for laboratory records, explain procedures, allay fears and elicit cooperation. Utilize standard equipment to maintain positive patient identification through the maintenance of all clinical laboratory records, register/accession patients/specimens, and perform order entry as required. Perform various quality control, safety, and infection control procedures to maintain compliance with internal and external regulations. Receive and process specimens as required by respective laboratory area procedures and protocols. Receive specimens into the laboratory using Beaker. Positively ID all patient specimens, and verify all laboratory labels/requisitions, ensuring a valid order. Properly sort all specimens. Participate in the distribution of specimens, supplies, and reports to the appropriate laboratory staff; perform messenger/courier activities as required. Maintain inventory of supplies; stock supplies on carts and hand trays; wash glassware. Utilize various hospital information systems and software. Assist with the maintenance of specimens and/or slides. Perform routine maintenance as required by laboratory procedures. Assist with word processing, miscellaneous office tasks, and maintaining office records. Perform other related duties incidental to the work described herein. Education High School diploma or GED. For assignment to phlebotomy, completion of a structured phlebotomy training course and clinical rotation is recommended. Experience Alternatively, an equivalent combination of relevant education and/or experience. Must have at least 2 years experience as a Clinical Tech I or Certification as a Phlebotomist plus achieve the required competency level for specified job responsibilities. Degrees, Licensure, and/or Certification For assignment to Phlebotomy Services, certification as a Phlebotomist by a nationally recognized board/agency may be required. Certification of Basic Life Support preferred. Pediatric Phlebotomy experience required. National Healthcare Association (NHA) --Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists-- Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT), National Phlebotomy Certification Examination (NPCE), National Phlebotomy Solutions (NPS), American Medical Technologists (AMT), or another national certification as approved by Clinical Labs leadership. Knowledge, Skills, and Abilities Basic phlebotomy and specimen processing techniques. Knowledge of medical terms preferred. Basic computer skills. Effective communication skills.
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Requires a high school diploma or GED and at least 2 years of experience as a Clinical Tech I or certification as a phlebotomist. Pediatric phlebotomy experience and completion of a structured phlebotomy training course are required.
Market context
In North Carolina, allied health laboratory roles typically see steady demand in hospitals, reference labs, and health systems that need certified staff for routine and specialized testing. These positions are competitive because employers often look for a bachelor’s degree, MT ASCP certification, and substantial clinical lab experience, with prior Medical Technologist experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification and experience match before applying.