Helio Health·City of Syracuse, New York
The Counselor Aide assists with clinical tasks including screening, intake, crisis response, and patient education. They also participate in administrative committees and maintain accurate patient records.
Overview Helio Health, one of Central NY’s premier behavioral healthcare providers, is seeking a dependable and detail-oriented Counselor Aide.
The Counselor Aide is responsible to operate as a team member in providing services to residents with mental health issues and chemical addictions.
This position is vital in supporting our patients’ success in their treatment and allows for many long-term career opportunities!
This particular opportunity will work on a Full-Time basis (overnights) Hours: 12am-8:30am Tues-Sat OR Sun-Thurs Certified Nursing Assistants (CNA) and Direct Support Professionals (DSP) are welcome to apply!
In addition to Helio Health’s comprehensive benefits package, this position is eligible for a Sign-On incentive up to $1,500!
Pay Rate: $17.00 to $18.60 per hour.
Assists with the following counseling responsibilities: screening, intake, orientation, referral, counseling, crisis response, patient education, case management, reporting and record keeping, and consultation with other professionals. Participates in program administrative and clinical committees as assigned. Represents the agency to the community. Performs quality assurance activities. Displays knowledge of addiction/recovery and/or behavioral health self-help group processes and principles of counseling.
High School Diploma/GED required. Customer service and/or human services experience preferred. Valid NYS Driver’s License, based on service settings. Our Comprehensive Employee Benefits Package Includes: Health insurance including dental and vision for employees and families. Paid Vacation and Sick leave - No Waiting Period for accruals. Paid holidays, including a floating birthday holiday. 401(k) plan with up to 5% company match. Company paid short-term disability insurance. Company sponsored life insurance. Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.
Candidates must possess a High School Diploma or GED and a valid NYS Driver's License. Previous experience in customer service or human services is preferred.
Market context
Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.
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