Bay Cove Human Services, Inc.·Boston, Massachusetts
The Community Mental Health Worker provides direct support, coaching, and advocacy to Clubhouse members to help them achieve goals in employment, education, and wellness. They also facilitate discussion groups, maintain a safe environment, and manage documentation within the electronic health record system.
Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential.
Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Job Summary: The Community Mental Health Worker partners with Clubhouse members in a recovery-oriented environment that promotes self-help, peer support, and empowerment.
This position supports members in achieving their individualized goals related to employment, education, housing stability, social connection, wellness, and community integration through direct support, coaching, advocacy, and skill-building activities.
This is a non-exempt position.
Supervisory Responsibilities: None Essential Functions of Position: Work side by side with Clubhouse members and give support in all areas of participating in the Clubhouse’s work-ordered day (Employment/education unit, membership unit, and culinary unit) Provide employment support services for members involved in all types of employment: Transitional, Supported, and Independent.
Provide job coaching Assist Clubhouse members in understanding their benefits and if needed receiving benefits counseling Serve as primary staff contact for assigned Clubhouse members, providing ongoing support, goal planning, advocacy, and coordination of services.
Provide outreach services to Clubhouse members Collaborate with Clubhouse members to develop individualized goals, action plans, and progress reviews that support recovery and community integration.
Write contact notes, incident reports, and complete contact tracking according to funding sources timeline using the electronic health record system Provide supportive interventions, crisis support, and referral coordination consistent with training and program requirements.
Together with Clubhouse members facilitate discussion groups and outings Assist in maintaining a welcoming, safe, and organized Clubhouse environment.
Drive the agency van when needed Requirements for the position: Bachelor’s degree, preferably in human services, and at least one year’s experience working with adults with psychiatric disabilities preferred.
Bachelor's degree may be waived by two additional years of experience.
Ability to relate to individuals who possess a wide range of abilities and skills Ability to relate to groups of all sizes Ability to relate to a diverse membership Excellent interpersonal and communication skills Strong team player Ability to juggle multiple priorities/ multi-task, and display good judgment Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps Valid driver’s license and safe driving record.
Ability to lift and carry up to 40 pounds, with or without reasonable accommodation.
Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law.
All qualified candidates, regardless of background, are encouraged to apply.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.
Pay Rate: $23.46 an hour
A bachelor's degree in human services or equivalent experience is required, along with at least one year of experience working with adults with psychiatric disabilities. Candidates must possess strong interpersonal skills, a valid driver's license, and the ability to perform physical tasks like lifting up to 40 pounds.
Market context
In Massachusetts, behavioral health employers often look for licensed or license-eligible clinicians with experience supporting at-risk youth and families, so demand tends to stay steady for candidates who can work across settings and age groups. These roles can be competitive because employers usually want a master’s degree, a clear licensure path, and practical experience; review the summarized requirements and benefits here, which are AI-summarized from the original job description to save research time, then confirm your licensure status and tailor your application to youth and family work.
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