Hospice Acquisition Company LLC·Grand Rapids, Michigan
The RN Case Manager provides end-of-life care and hospice services to patients in their homes, including assessing care needs and coordinating with the interdisciplinary team. They are responsible for managing a patient caseload, supervising hospice aides, and ensuring the delivery of compassionate, patient-centered care.
At Crossbridge Hospice, we believe a role is truly fulfilling when it aligns with your personal values, reflects your interests, leverages your strengths, and supports your professional growth. Our mission—people caring for people—guides everything we do. We are committed to cultivating a workplace where individuals feel empowered to thrive, both personally and professionally.
By thoughtfully matching people with roles that resonate with their purpose and aspirations, we foster a culture rooted in authenticity, innovation, and shared growth. When individuals bring their whole selves to work, remarkable things happen—for our teams, our patients and their families, and the communities we serve.
To provide compassionate, patient-centered hospice care that honors the dignity of every individual; people caring for people.
Culture & Values
The RN Case Manager is responsible for providing end-of-life care and hospice services to patients in their home or community setting. This includes intermittent skilled nursing services and directs, supervises, and instructs hospice aide staff in the provision of personal patient care.
This role requires compassion, strong clinical judgment, excellent communication skills, and the ability to support patients and families through highly sensitive and meaningful experiences.
Assume primary responsibility for the patient/family caseload that includes assessing, planning, implementing, and evaluating care needs during on-call hours in collaboration with the triage team
Report On-Call activities to the clinical leadership and Branch RN Case Managers at the end of the call shift
Maintain and complete appropriate care coordination notes for visit notes, and other pertinent clinical information
Assist, provide, or arrange for delivery of medications and supplies needed after business hours, weekends, and/or holidays
As scheduled, attend interdisciplinary team meetings during on-call period for full team discussion, consultation and evaluation of patient/family needs
Under the physician’s order, admits patients eligible for hospice services in collaboration with the triage team
Reports patient status and need for other disciplines to clinical leadership, attending physician and hospice physician
Develops patient care plan that specifically addresses identified patient problems; nursing problems and goals that has been identified as mutually agreed upon goals with patient(s) during on-call hours, weekends and/or holiday(s)
Be responsible to ensure the use of the 4Ms (What Matters to the patient, Medications, Mentation, and Mobility) and provide Age-Friendly Care
Mon-Fri 8am-5pm. On call as needed.
Candidates must hold a current, unrestricted RN license in the state of practice and possess a valid driver's license with auto insurance. A minimum of two years of RN experience is required, with preference given to those with hospice or palliative nursing experience.
Market context
RN Case Manager roles in Michigan are often competitive because employers look for an active Michigan RN license, an ADN or BSN, and current BLS certification, with correctional healthcare, behavioral health, or emergency nursing experience often preferred. Candidates should review whether their background matches the care setting and be ready to discuss care coordination, documentation, and patient advocacy. Job requirements and benefits on this platform are AI-summarized from the original job description, helping you save research time before applying.
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