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Support Transition and Reentry (STAR) Coordinator

TRILLIUM HEALTH RESOURCES·Lumberton, North Carolina

$56,270 - $69,898/yr·Full Time·Remote Ok·2-5 yrs
·
Posted 3 hours ago
Practice for this role

About the role

The STAR Coordinator provides care management and transition coordination for justice-involved adults with behavioral health or intellectual and developmental disabilities. They are responsible for developing person-centered transition plans and linking members to essential community services, housing, and employment supports.

Pay Plan Title: Coordinator

Working Title: Support Transition and Reentry (STAR) Coordinator

Cost Center: 9200/Community Transition

Position Number: 91478

FLSA Status: Exempt

Posting

Salary Range

$56,270 - $69,898

Office Location

Remote in North Carolina within 75 miles of Trillium’s Mid State or Southern Region (See requirements section for included counties)

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

  • Trillium believes that empowering others begins with supporting our team. We offer our employees:
  • A collaborative, mission-driven work environment
  • Competitive benefits and work-from-home options for most positions
  • Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

Trillium Health Resources has a career opening for a STAR Coordinator to join our team!

The STAR Coordinator is responsible for providing care management and transition coordination for members enrolled in the Trillium Support Transition and Reentry (STAR) Program.

This program serves adults who are justice-involved and preparing for release from Department of Corrections or county detention facilities, with co-occurring Behavioral Health (BH) and/or Intellectual and Developmental Disabilities (IDD) needs.

The STAR Coordinator is responsible for cross-system care coordination that addresses medical, behavioral health, social determinants of health (SDOH), and community reintegration needs.

This includes linkage to disability benefits, housing resources, employment supports, community-based services, and treatment providers.

On a typical day, you might

Ensure members are effectively linked to medically necessary services and community supports through comprehensive, person-centered transition planning.

Provide care coordination for members participating in Transitions to Community Living (TCL) and reentry initiatives.

Develop and implement discharge and transition plans, including supported housing, in-reach, and community outreach activities.

Document member progress, referrals, and engagement activities. Maintain documentation in Trillium’s Care Management systems and TCL database in accordance with policy.

Employee Benefits

Trillium knows that work/life balance is essential. That’s why we offer

  • Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
  • Work-from-home options available for most positions
  • Health Insurance with no premium for employee coverage
  • Flexible Spending Accounts
  • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
  • NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook [https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook]
  • 401k with 5% employer match and immediate vesting
  • Public Service Loan Forgiveness (PSLF) qualifying employer
  • Quarterly stipend for remote work supplies

Qualifications

Required

  • Must meet Qualified Professional (QP) status as defined below with at least one (1) year experience with the forensic population (working with individuals involved in the criminal justice system).
  • Fully licensed by the NC governing board regulating Human Services professions; OR

Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served. OR

A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR

A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR

A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.

Must have a valid driver’s license.

Must reside within North Carolina within 75 miles of Trillium’s Mid State Region or Southern, which includes the following counties: Anson, Guilford, Montgomery, Randolph, Richmond, Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson, and Scotland.

Must be able to travel within catchment as required.

Preferred

  • Degree in Human Services or Criminal Justice.
  • Education, training, and work experience that shows a history of learning and applying the skills needed to work with a wide variety of individuals from various socio-economic, cultural, ethnic, educational, and other diverse backgrounds.

Deadline for Application: August 7, 2026@11:59pm

How To Apply

  • To be considered, submit your application and resume through our ADP Career Center. Your resume must include:
  • Employer name, dates of service (month/year), average hours worked per week, and essential job duties
  • Education details (degree type, date awarded, institution, field of study)
  • Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

Requirements

Candidates must meet Qualified Professional status with at least one year of experience working with the forensic population. A degree in a human service field or relevant licensure is required, along with residency in specific North Carolina counties.

  • bachelor degree
  • postgraduate degree
  • Documentation
  • Discharge planning
  • Crisis intervention
  • Person-centered planning
  • Case management
  • Community outreach
  • Behavioral health
  • Care management
  • Resource linkage
  • Social determinants of health
  • Intellectual and developmental disabilities
  • Forensic population experience
  • Cross-system coordination
  • Transition coordination

Posting details

Employment type
Full Time
Work arrangement
Remote Ok
Experience
2-5 yrs
Salary
$56,270 - $69,898/yr
Locations
Lumberton, North Carolina; Auburn, Massachusetts
Posted
Jul 29, 2026
Application
Employer website
TH

Hiring organization

TRILLIUM HEALTH RESOURCES

Trillium Health Resources manages specialty behavioral health care for North Carolinians across 46 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve...

Salary listed on 15 jobs
IndustryInsurance
TypeGovernment Agency
Size1,001-5,000 employees
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Market context

Behavioral health roles in North Carolina

Behavioral health employers in North Carolina often look for licensed or credentialed clinicians, and this role requires registration with the North Carolina Substance Abuse Professional Certification board. These positions can be competitive because employers may prefer a bachelor’s degree and want candidates who can work within treatment, documentation, and care coordination expectations. Review the AI-summarized requirements and benefits here to save time, and confirm your credential status before applying.

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