HonorHealth·Scottsdale, Arizona
The Care Coordinator collaborates with healthcare teams to develop patient-centered goals and acts as an advocate to facilitate communication across the care continuum. They provide coaching, perform medication reconciliation, and manage patient transitions between ambulatory, hospital, and home settings.
Job Summary The Care Coordinator I collaborates with the primary physician and other health care team members in the development of patient centered goals and actions, ensuring the formulation of a realistic and definitive goal that represents the total care needs and resources of the patient/client and family. The Care Coordinator acts as patient advocate through the continuum and is available to the physician, patient and family as a resource to facilitate communication. Responsible for providing coaching and care coordination to assigned patients to ensure effective transitions as patients move through the health care continuum to include the ambulatory care setting, hospital, home environment and skill nursing facilities. Serves as an embedded care resource with focus on the health and wellness and care coordination needs of the patient population. Essential Functions Coaches and guides patients and their caregivers in addressing critical issues and self-management tasks to assist patients in their recovery efforts. Utilize active listening, Behavioral Motivational Interviewing, guided care goal setting, and home visits to ensure face to face communication and relationship building. Ensures accurate and complete documentation is recorded for every patient encounter. In conjunction with clinical practitioners such as home health RNs, doctors, physician assistants, etc. coordinates and reviews patients’ progress and ability to manage health care issues. Strives to meet goals in educating and empowering the patients and their caregivers in their health care in order to prevent the need for additional resources and possible hospital admissions. Performs outbound calling, home visits, appointment scheduling as necessary. Assists patients with their medication reconciliation, coordination of post-discharge home care needs, self-management support, follow-up care, supportive care, advanced care planning, community resources, and long-term planning needs. Reports patients’ compliance/non-compliance with medical care instructions to appropriate clinical staff. Communicates professionally and using all modalities (email, technology, written, and verbal) with clinical team, patients, and care givers in a way that is clear and concise. Ensures safe handoff of care for hospitalized / post-acute care patients from Transitional Care Managers to Care Coordinators. Coordinates follow-up care with PCP/ Specialists regarding outpatient follow-up appointment and plan of care. Coordinates care with internal and external providers and healthcare team members involved in the care. Builds and maintains working relationships with patients and their care givers and other health care partners. Maintains and manages their caseloads working independently with a minimum of direction, anticipate and organize work flow, work with a high volume caseload, and deal with rapidly changing priorities. Works collaboratively with HonorHealth staff, social service organizations and community resources, as needed, to meet each patient’s needs. Maintains a working knowledge of applicable laws and regulations, government (Medicare, Medicaid, SSI, and SSDI) and insurance benefits. Performs other duties as assigned. Education Associate's Degree Business, Health Administration, or related field - Preferred High School Diploma or GED - Required Experience 1 year outpatient, ambulatory care, specialty care, or community healthcare experience - Required 2 years experience in outpatient clinical setting working with PCPs. Home care experience. Preference given to honorably discharged veterans - Preferred Licenses and Certifications Basic Life Support (BLS) CPR Card - Required Fingerprint Clearance Card - State Current State of Arizona Finger Print Clearance Card within 8 weeks from date of hire for those employees who conduct home visits. - Required MA, EMT, Paramedic BLS, or equivalent military experience - Preferred We're all in for your career.
Candidates must have a high school diploma or GED, with an associate degree preferred. At least one year of outpatient, ambulatory, or community healthcare experience is required, along with a BLS CPR card.
Market context
In Arizona, physician openings are often shaped by ongoing demand in hospitals, clinics, and specialty care settings, especially where patient volume and care coordination are high. These roles are competitive because employers typically look for strong clinical experience, state licensure, and specialty background; in this posting, the requirements are AI-summarized from the original job description, helping you review fit faster. If you are considering applying, confirm your Arizona license status and align your experience with the listed respiratory care and vascular access background before submitting.