Mobile Crisis Mental Health Professional (MHP) - Master's Degree Required

Overview Join Our Mobile Rapid Response Crisis Team

Location

Each shift starts and stops at 4240 Auburn Way N., Auburn, WA 98002, with mobile response into the community by company van. Accepting applications until August 10.

Responsibilities

GENERAL SUMMARY The Mobile Crisis Mental Health Professional (MHP) and case managers provide immediate behavioral health support and intervention to individuals in crisis situations within the community. As part of a mobile crisis team, you will assess behavioral health needs, provide crisis intervention, and facilitate access to further care and support. This role requires strong clinical skills, empathy, and the ability to work collaboratively with various stakeholders in high-stress environments. ESSENTIAL DUTIES & RESPONSIBILITIES Crisis Assessment and Intervention: Respond to crisis situations promptly, conducting comprehensive assessments to determine the individual's needs and risk factors. Crisis Stabilization: Provide immediate therapeutic support to stabilize individuals in crisis, employing evidence-based crisis intervention techniques. Safety Planning: Develop and implement safety plans for clients, including immediate interventions and referrals for follow-up support services.

Collaboration

Work closely with law enforcement, emergency medical services, and other community resources to coordinate effective responses to crises.

Documentation

• Maintain accurate and confidential records of all assessments, interventions, and follow-up plans in accordance with HIPAA regulations and organizational policies.
• Community
• Resource
• Liaison: Facilitate referrals to appropriate health care behavioral health and social service agencies to ensure ongoing support for client's post-crisis.
• Education and
• Outreach: Participate in community outreach programs aimed at raising awareness of behavioral health issues and available resources.
• Training and
• Supervision: Provide training and mentorship to interns, volunteers, or new staff in crisis intervention techniques and protocols as needed.
• Diversity,
• Equity,
• Justice,
• Inclusion: Relate to others professionally, respecting individual and cultural differences. Understand how cultural background might impact crisis intervention and treatment. SUPERVISORY RESPONSIBILITIES None

Qualifications

Education & Experience Education: Master's degree in Social Work, Psychology, Counseling, or a related field required.

Experience

• Previous experience and a strong understanding of crisis intervention/ techniques, case management, trauma-informed care, and other mental health services.
• Clinical
• Experience: Strong knowledge of mental health disorders, crisis intervention strategies, and trauma-informed care. Knowledge, Skills, & Abilities Flexibility and willingness to work varied hours, including evenings and weekends, to oversee crisis response operations. Skills and experience in working with a wide range of behavioral health disorders. Ability to present problems and communicate effectively with collateral organizations working with the individual and/or the family. Excellent communication and interpersonal skills, with the ability to remain calm in high-stress situations. Early intervention and prevention, as well as evidence-based effective treatment. Strong ability to work independently and as part of a team, demonstrating effective problem-solving skills. Certifications & Licensure Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire. Must have a Washington State driver's license and insurable driving record. Must pass a criminal background check. Must have an active MHP-qualifying credential with DOH (i.e. LICSW, LMHC, LMFT, or an associate-level version of these credentials Physical Demands Regular attendance is an essential function of this position. Work primarily in community settings and homes, sometimes in high-stress or unstable environments. May involve on-call responsibilities to support the mobile crisis team as needed during high-demand periods. Requires manual dexterity, balance, eyesight, and hearing. Must be able to sit, work, and travel in a Mobile Crisis vehicle for six or more hours a day, using office equipment such as cellphones and laptops. Individuals must be able to engage vendors, team members, clients, and others over the phone and in person by voice. Occasional lifting, carrying, pushing, pulling, and moving objects up to 50 pounds as needed for patient care. May be subjected to hazardous chemicals, adverse weather conditions, communicable diseases, and possible verbal/physical abuse due to people being under the influence of illicit drugs, or having undiagnosed/diagnosed mental health condition(s). This position will drive a mobile unit vehicle or other vehicle (that is provided by Sound). In the off-chance department vehicles are under maintenance, staff may be asked to drive their personal vehicles and may submit mileage reimbursement for shift-related driving. Reasonable accommodations may be made to assist individuals with disabilities to perform essential position functions. Limitations & Disclaimer The above position description is meant to describe the general nature and level of work performed; it is not intended as an exhaustive list of all duties, responsibilities, and required skills for the position. Team members will be required to follow any other position-related instructions, and to perform other duties requested by their supervisor, in compliance with Federal and State laws. Requirements are representative of minimum levels of knowledge, skills, and abilities necessary to perform each duty proficiently. Continued employment remains on an at-will basis. Perks at Sound! All Team Members at Sound working 40 hours per week will be eligible for the following benefits: