Community Care Cooperative·Boston, Massachusetts
The Community Health Worker will support patients with complex mental health and substance use needs by conducting outreach, coordinating care, and assisting with social service applications. They will work as part of an integrated care team to facilitate transitions of care and ensure patients meet their clinical and psychiatric goals.
Location: North east massachusetts (Hybrid)
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
The Community Health Worker (Transitions of Care Program) will be a member of a team of social workers, physicians, pharmacists, community health workers, and program coordinators, you will have the opportunity to make a profound impact on the lives of people living with complex and/ or chronic mental health conditions, many of whom also face multiple barriers to accessing care and adhering to a provider’s treatment plan. The CHW works as an extension of the clinical care team. You will connect with your patients in person, on the phone, in the hospital, and in the provider’s office. You must be prepared to work from home office, hospital, Health Center, provider’s office setting, within patient’s homes, or in the community.
Candidates should have experience working with Medicare, Medicaid, or special needs populations and possess strong interpersonal and communication skills. A valid driver's license and a working vehicle are required to facilitate travel to patient homes and community settings.
Market context
In Massachusetts, behavioral health employers often look for licensed or license-eligible clinicians with experience supporting at-risk youth and families, so demand tends to stay steady for candidates who can work across settings and age groups. These roles can be competitive because employers usually want a master’s degree, a clear licensure path, and practical experience; review the summarized requirements and benefits here, which are AI-summarized from the original job description to save research time, then confirm your licensure status and tailor your application to youth and family work.