Telecare Corporation·Indio, California
The Medical Records Technician is responsible for the maintenance, storage, and processing of all medical records and EHR data. They perform clerical and technical duties to ensure compliance with medical, administrative, and legal standards within the mental health care system.
“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare
The Medical Records Technician is responsible for the maintenance, storage and processing of all medical records and EHR data. This involves performing a variety of clerical and technical duties associated with the management and oversight of a program’s medical records including, but not limited to assembling, analysis, release of information, data processing, collection, reconciliation and preparation of reports in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of a mental health care system. Must be able to work independently and have the ability to interact and communicate both verbally and in writing with clients, family members, the public and physicians and staff.
Expected starting wage range is $23.00. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
One (1) year of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting AND Credentialed as a Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA), through American Health Information Association (AHIMA) OR
Two (2) years of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting AND Completion of an approved Health Information/Medical Record Certificate Program OR
Three (3) years of EHR or management of a paper medical record systems experience in a outpatients or community based healthcare program environment.
Working knowledge of managing a hybrid medical record system
EHR System experience, Caminar, Avatar, Anasazi (desired)
Knowledge of local, state and federal regulations, survey process, accreditation standards, and psychiatric requirements.
Knowledge and application of appropriate coding systems; ICD-10 CM, DSMV
Knowledge of documentation and legal issues pertaining to HIPAA, PHI and other health information.
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
The Riverside County Crisis Stabilization Unit (CSU) offers 24-hour, 7 days-per-week, community-based emergency services for adults and youth experiencing crisis related to a mental health condition. Individuals can stay in the CSU for up to 24 hours. Children and adults are treated in separate areas. Admission is voluntary or involuntary (5150).
EOE AA M/F/V/Disability: *May vary by location and position type
Full Job Description will be provided if selected for an interview.
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Candidates must have at least one to three years of experience in EHR or healthcare information systems within a psychiatric or acute hospital setting. Additionally, professional credentials such as RHIT or RHIA, or completion of a medical record certificate program, are required.
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.