Jackson Health·Miami, Florida
The Community Health Worker provides social service support, education, and care coordination to clients within the HIV/AIDS program. Responsibilities include conducting community outreach, home visits, and assisting clients in accessing essential resources and medical services.
Conduct community outreach, enrollment, and home visits to educate and provide assistance to clients based on their specific needs. Identify barriers to care, assist in problem-solving, and access appropriate resources, by supporting clients in obtaining needed assistance, such as emergency food, social security benefits, legal services, unemployment benefits, medical attention, and related services. Arrange transportation to medical appointments and other community resources as needed. Work closely with social workers, nurse navigators, and other team members to ensure comprehensive care. Initiate and keep client files up-to-date by documenting visits and follow-up. Maintain communication with clients during duration of program enrollment. Aid in developing programs to motivate clients to avail themselves of social or health services. Maintain contact with community resource agencies to keep informed on methods of referral for clients. Participate in meetings with other staff members to discuss needs of clients and their families. Attend various in-service training sessions. Demonstrate behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Perform all other related job duties as assigned. Experience Generally requires 0 to 3 years of related experience. Education High School diploma is required. Skill Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. Must meet and maintain current all unit specific and organizational skills/competencies, certifications/licensures, as required by the nursing area. Credentials Valid license or certification is required as needed, based on the job or specialty. Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
The position requires a high school diploma and 0 to 3 years of related experience. Candidates must possess strong organizational, communication, and critical thinking skills to effectively support clients and navigate healthcare systems.
Market context
Community health worker roles in Florida are often tied to public health, care coordination, and grant-funded outreach, so demand can be steady where clinics and community programs need client support. These positions are competitive because employers look for strong communication, organization, and critical thinking, along with the ability to help clients navigate healthcare systems. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show any patient-facing, outreach, or case support experience.
