State of Florida·Bartow, Florida
The incumbent serves as a frontline disease interventionist providing HIV/AIDS education, counseling, and testing services to target populations. They are responsible for conducting outreach, maintaining epidemiological records, and coordinating referrals for medical and social services.
08/09/2026 Total Compensation Estimator ToolOPS HEALTH SERVICES REPRESENTATIVE Open Competitive Thank you for your interest in career opportunities with the Florida Department of Health in Polk County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview. The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Polk County in its mission to protect, promote, and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work. Your Specific Responsibilities: Health Services Representative / HIV Outreach position serves as frontline disease interventionist providing education, counseling, and testing, follow up and referral services with CDC reported target populations and in areas frequented by those populations Diseases in areas such as bars, street outreach, known street drug locales, and community facilities / centers where high risk individuals may be housed / located. This position will be under the supervision of the Human Services Program Specialist. Coordinates HIV / AIDS Outreach activities, including interviewing clients for HIV, Hepatitis and Other Sexually Transmitted Diseases, completing Pre & Post counseling and testing which involves Orasure or Blood draw methods. These activities will be directed to those current CDC approved target populations and as directed by the supervisor. Completes necessary paperwork relative to the epidemiological process and activities are to be satisfied utilizing established procedures and protocols, per OSHA, Florida Statues, Department of Health and State of Florida. Position distributes prevention materials, including pamphlets / Condoms and provides necessary referrals for substance abuse, domestic violence and medical follow up. Provides HIV / AIDS education to community groups, i.e., schools, correctional facilities, substance abuse treatment centers, volunteers and other agencies. Prepare and maintain records and written reports as required by the program. Performs related work as requested and required by the supervisor. Required Knowledge, Skills, and Abilities:
Knowledge of methods of compiling, organizing and analyzing data.
Ability to conduct fact-finding interviews.
Ability to conduct health investigations.
Ability to analyze data.
Ability to plan, organize and coordinate work activities.
Ability to prepare records and reports.
Ability to maintain strict confidentiality.
Ability to identify community resources.
Ability to prepare and conduct training programs.
Ability to communicate effectively.
Ability to draw blood and take vital signs.
Ability to establish and maintain effective working relationships with others.
Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
To be the Healthiest State in the Nation.
State of Florida 401(a) FICA Alternative Plan (mandatory) Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office) Workers’ Compensation (mandatory, if needed) Reemployment Assistance (Unemployment Compensation) (mandatory, if needed) Deferred Compensation (voluntary) Employee Assistance Program (voluntary) And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com. Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.
The position requires a valid driver's license and the ability to perform health investigations and phlebotomy. Candidates must be able to communicate effectively and maintain strict confidentiality regarding sensitive health information.
Market context
In Florida, health services representative roles typically draw steady demand in public health and clinical support settings, especially when fieldwork, phlebotomy, and confidential case handling are part of the job. Competition often centers on candidates who already hold a valid driver’s license, communicate clearly, and can manage sensitive health information with care. Review the AI-summarized requirements and benefits here to save research time, then confirm your phlebotomy experience and confidentiality practices match the posting before applying.