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  3. Behavioral Health Case Manager
Vynca logo

Behavioral Health Case Manager

Vynca·San Mateo, California

$28 - $35/hrFull TimeRemote SolelyRemote friendly2-5 yrsPosted 1 month ago
Practice for this role

Behavioral Health Case Manager · $28 - $35/hr

How this role compares

Computed from live listings

  • At the median vs. median posted rate for behavioral health roles in San Mateo, California ($28.00/hr)
  • 33 similar openings in the San Mateo area · median $28.14/hr
$11.05/hr · p10p90 · $160/hr
this role: $28.00/hrmedian $28.00/hr

Shaded band: the middle 50% of posted behavioral health roles in San Mateo, California rates. This role sits in the 50th percentile.

About the role

Pay for this role is about level with the San Mateo, California median for behavioral health roles.

The Behavioral Health Case Manager serves as the primary point of contact for clients, coordinating care between providers and social services to ensure comprehensive support. They are responsible for assessing member needs, developing care plans, and facilitating access to community-based services to promote wellness and independence.

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs.

We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day.

At Vynca, our mission is to provide comprehensive care for more quality days at home.

About the job Location: Remote - must reside in Arizona, California, Colorado, Illinois, Nevada, Oregon, Texas, Utah, or Washington.

We're seeking an exceptional remote Behavioral Health (BH) Case Manager to join our team.

Under the direction of the ECM Clinical Manager, the BH Case Manager serves as the client’s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client’s needs and care.

They manage client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner.

They collaborate and communicate with the client’s caregivers/family support persons, other providers, and others in the Care Team to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit.

This is a critical role that we're looking to fill as soon as possible.

What you’ll do Remote care management duties as described below

  • Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports Oversees the development of the client care plans and goal settings Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services Connect clients to other social services and supports that are needed Advocate on behalf of the client with health care professionals (e.g. PCP, etc.) Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system Evaluate client’s progress and update SMART goals Provide mental health promotion Arrange transportation (e.g., ACCESS) Complete all documentation, including outcome measures within the timeframes established by the individual care plans Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems Complete monthly reporting to ensure program compliance Attend training as assigned Your experience and qualifications

Requirements

Candidates must hold an active, unrestricted ACSW, LCSW, LMFT, or LPCC license in California and have at least one year of experience supporting vulnerable populations. Proficiency in computer systems and knowledge of social determinants of health are required, with bilingual skills in English and Spanish highly preferred.

  • professional certificate
  • Bilingual
  • Communication skills
  • Interpersonal skills
  • Computer skills
  • Care coordination
  • Patient advocacy
  • Motivational interviewing
  • Case management
  • Care planning
  • Client relationship management
  • Trauma-informed care
  • Behavioral health
  • Electronic medical record
  • Social services
  • Harm reduction

Benefits

  • Dental insurance
  • Vision insurance
  • 401k
  • Medical insurance
  • Wellness benefits
  • Bonus
  • Flexible PTO
  • Company holidays
  • Income protection benefits

Posting details

Employment type
Full Time
Work arrangement
Remote Solely
Experience
2-5 yrs
Salary
$28 - $35/hr
Location
San Mateo, California
Posted
Jul 30, 2026
Application
Employer website
Vynca logo

Hiring organization

Vynca

Vynca is a health technology and services company transforming care for people living with serious illness and complex needs. Through specialty palliative care, care navigation, and intelligent care orchestration software, we help people with serious illnesses stay out of the...

IndustryHospitals and Health Care
TypePrivately Held
Size51-200 employees
View profile

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  • Willing and able to work
  • Monday-Friday 8:30am-5:00pm Pacific Time, with the possibility of evenings and weekends Active, unrestricted ACSW, LCSW, LMFT, or LPCC license in California required Please note that our organization is unable to provide clinical supervision for BBS licensure. 1+ year of experience as a care manager, care navigator, or community health worker supporting vulnerable populations Working knowledge of government and community resources related to social determinants of health Excellent oral and written communication skills Positive interpersonal skills required Must have general computer skills and a working knowledge of Google Workspace, MS Office, and the internet
  • Bilingual (English/Spanish), highly preferred
  • Keywords: Care Manager, Case Manager, Social Work, Community Health Worker, Behavioral Health, Housing Navigator, Care Navigator, Care Coordinator, Healthcare
  • Additional Information

    The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks. Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.

    Job Description

    Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein. Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved. Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire. Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law. Environmental Conditions and Physical Requirements: Works with Vynca patients/clients remotely and/or in-person. Successfully performs the essential duties and responsibilities of the position through the use of physical activities as described below: Regularly requires sitting, standing, walking, talking, use of hands, listening, and observing. Regularly requires working at a computer for an entire shift (with appropriate breaks). Regularly requires use of laptop and video-conferencing technology. Occasionally requires reaching, stooping, bending, kneeling, and lifting items weighing 25 pounds or less. Occasional travel may be required to perform job duties, attend training, or company events.

    Market context

    California behavioral health roles stay in steady demand

    In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.

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