UnityPoint Health·Ames, Iowa
Provide compassionate, person-centered case management services to individuals experiencing mental health crises. Collaborate with community partners and stakeholders to coordinate care and represent the program through outreach and education.
Overview Make a Difference When People Need It Most As a Case Manager with our Mobile Crisis Response Team (MCRT) and Crisis Stabilization Community-Based Services (CSCBS) program, you'll play a vital role in helping individuals experiencing a mental health crisis access the care, support, and resources they need.
Every day brings new opportunities to make a meaningful impact by connecting with clients in the community, collaborating with healthcare and community partners, and supporting individuals on their path toward recovery.
Why UnityPoint Health?
At UnityPoint Health, you matter.
We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental and health insurance, paid holidays, short and long-term disability and more.
We even offer pet insurance for your four-legged family members.
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Provide compassionate, person-centered case management services that empower clients to achieve their recovery goals. Connect individuals with community resources, treatment providers, and support services to promote long-term stability. Maintain accurate and timely documentation while ensuring client records meet program and regulatory requirements. Build strong partnerships with mental health professionals, hospitals, law enforcement, schools, community agencies, and other stakeholders to coordinate quality care. Represent the program through community outreach, education, and presentations to increase awareness of available crisis services. Participate in scheduled Mobile Crisis Response Team (MCRT) daytime on-call coverage. Encourage hope, independence, and recovery by providing ongoing support, advocacy, and consultation to individuals receiving services.
Education: We welcome candidates with a variety of educational backgrounds. Qualifications are based on a combination of education and relevant experience. Bachelor's degree preferred.Associate's degree accepted.High school diploma or equivalent accepted.
Depending on your level of education, one to two years of experience in mental health, behavioral health, human services, social services, or a related field is required.
Valid driver's license required.Must be insurable under Eyerly Ball's automobile insurance policy.
What
Makes
You
Successful: We're looking for someone who is compassionate, adaptable, and thrives in a collaborative, fast-paced environment.
Ideal candidates will have: A passion for helping individuals experiencing mental health challenges.Strong communication and relationship-building skills with clients, families, healthcare professionals, and community partners.The ability to remain calm and organized while managing multiple priorities and responding to changing situations.Critical thinking and problem-solving skills with the ability to make sound decisions.Strong organizational skills and attention to detail for maintaining accurate documentation.The ability to establish professional boundaries while demonstrating empathy and respect.A collaborative mindset and commitment to working as part of a multidisciplinary team.Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.A dependable work ethic with excellent attendance and time management.
Requires a high school diploma, associate degree, or bachelor's degree combined with one to two years of experience in mental or behavioral health. Candidates must possess a valid driver's license and be insurable under the company's automobile policy.
Market context
Behavioral-health positions in Iowa are often driven by ongoing demand for psychiatric and mental health services across outpatient, inpatient, and community settings. These roles are competitive because employers typically look for advanced practice credentials, current licensure, and certifications such as DEA, BLS, and ACLS; this posting also includes benefits like medical, dental, vision, PTO, and a sign-on bonus. Review the AI-summarized requirements and benefits here to save time, then confirm your PMHNP certification and Iowa license before applying.
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