Principle Responsibilities
Provides patient care support as delegated by Provider or RN
Administers therapies including medications, scheduling follow up visits (and prior authorization) or other support unique to a specialty provider.
Provides patient care pre/post encounter or procedure, preventative or other health information. RN.
Collaborates with Provider and team on improving and managing quality goals.
May start, monitor, and discontinue IVs (dependent on site needs and training).
Rooms patients, manages patient flow and obtains adequate patient medical information/data.
Performs rooming and accurately measures patients’ vital signs and other measurement/indicators as necessary and records in medical record.
Coordinates communication of medical information and confirms information with patient when necessary and document per practice. policy and standards
Assists patients, as necessary, to prepare for physician exam, including providing psycho-emotional support.
Assists in the collection, labeling and processing specimens timely/accurately.
Assists physician with procedures including preparation of medication as required/needed.
Organizes patient flow so physician can move efficiently from one room to the next.
Provides outbound calls to patients to follow up as directed which may include notifying patients of test results.
Accurately and completely charts information in the patient medical record.
May checkout and schedule follow up visits with provider or appropriate staff before patient leaves.
Receives or initiates patient phone calls.
Answers phones cordially and professionally in a timely manner.
May confirm or reiterate patient symptom using patient's own words.
Arranges for appropriate appointment or forward to RN or provider for review/recommendation.
Documents all encounters and patient interactions accurately and completely in the electronic medical record.
Processes physician orders.
Performs any clinical functions within scope of license as ordered by physician.
Responds promptly to patient needs and requests.
Reviews patient charts before the visit to ensure that test results, therapy reports etc. are available.
Provides appropriate instructions to patient as directed by physician.
Cleans, prepares, organizes and re-stocks exam rooms.
Cleans and ensures the proper maintenance occurs for all exam rooms and sterilize instruments as trained.
Ensures that required teaching supplies are restocked and readily available.
Stocks and supplies exam rooms according to standards and patient needs.
Other duties as assigned.
