Top cities
View all citiesBrowse
Free Resume Checker
Build your resume in your free account, then run the resume checker for an instant score plus healthcare-specific findings on licensure and clinical experience.
Build your resumeFree tools for healthcare professionals
East Tennessee Behavioral Health·Knoxville, Tennessee
Case Management Coordinator
Computed from live listings
The Case Management Coordinator assesses, plans, and monitors individual care plans while coordinating services between patients, insurance providers, and the treatment team. They are responsible for managing the admission process, conducting concurrent reviews, and facilitating discharge planning.
Assess, plan, implement, coordinate, monitor and evaluate services to meet an individual’s needs during treatment.
ESSENTIAL FUNCTIONS: Assure residents meet criteria for admission, and review initial clinical information through discharge. Monitor and manage client/patient/resident’s cases through development and implementation of individual care plans, collecting clinical data and remain informed by continuous review of documentation. Coordinate care by tracking, monitoring, and reporting on inpatient or outpatient care. Manage client/patient/resident’s cases with knowledge and expertise with the patient population of the facility. Convey medical criteria and clinical information between the client/patient/residents’ insurance provider and treatment team as warranted and may also provide this information to the business office, as needed. Conduct precertification with third party payers and negotiate approved days with the provider for the patient/resident admission. Assigned tasks for admission review, concurrent review and participate in discharge planning. OTHER FUNCTIONS: Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: Bachelor’s degree in Health Administration, Social Science or a related field or relevant previous job experience required. Ability to create and maintain professional liaison with community agencies and organizations to ensure continuity of care. Knowledge of mental health and substance use fields is preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). First aid may be required based on state or facility. EASTN #LI-ETBH We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
Candidates must hold a bachelor's degree in Health Administration, Social Science, or a related field, or possess relevant experience. CPR and de-escalation/restraint certifications are required, with knowledge of mental health and substance use fields preferred.
Market context
Behavioral-health roles in Tennessee are often tied to schools, community programs, and outpatient settings serving children and adolescents, so employers usually look for candidates with direct youth mental-health experience. This type of role can be competitive because the posting asks for a specific degree-and-experience mix, plus prior work with children and adolescents; the listed requirements and benefits are AI-summarized from the original job description to save you research time. Before applying, match your resume to the exact experience path and highlight any youth-focused interventions, crisis support, or family engagement work.