Peer Specialist

Accompany individuals to appointments and community/leisure activities.

Carry a small caseload, as needed.

Pre-Crisis and

Crisis

Support:

Providing reassurance and support to an individual in distress or crisis.

Employing non-clinical crisis support, especially after periods of hospitalization or incarceration.

Assisting the individual with putting their wellness, crisis plans or recovery plan into action.

Accompanying, supporting, and advocating on behalf of an individual in an emergency room or crisis unit or preparing to be admitted to detox, residential or other service to deal with crisis.

Providing short-term post-crisis support to an individual who has been discharged from an emergency room, crisis unit, or crisis respite residence, or incarceration.Communication:

Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to team members.

Responsible for timely and accurate documentation including documentation of interactions with guests, services provided, critical information and events, contacts with collaterals and referrals, as required by S:US and program policies.

Actively participate in agency and staff team meetings, individualized/team supervision, coaching and professional development activities.

Attend all required trainings. Maintain the highest levels of confidentiality.

Participate in required training and professional development activities.

Perform other duties as required.Community

Participation:

Utilizing shared personal experience to support skill development that guides the individual towards a more independent life in the community.

Exploring community spaces that promote integration, inclusion, and participation (bridging from the individual’s home to the community).

Supporting the individual in attending community activities and appointments when requested.

Assisting the individual to help connect to long-term natural supports that enhance the quality and overall security of life. III. KEY PERFORMANCE STANDARDS

Communication: Ability to communicate effectively with individuals and team members, appreciating their social, cultural, religious and ethnic backgrounds and their age, gender and abilities.

Integrity: Uphold personal and professional ethics and values, considering the values of the organization and respecting the culture, beliefs and abilities of individuals we serve.

Person-Centered: Support the person’s independence, choice and control, by providing only as much support as the person needs to engage in behavior of his/her choice provide specific skills that will help the person to be more independent.

Continuous

Quality

Improvement: Foster a culture of continuous improvement. Regularly search for information and implement solutions to solve problems, improve quality/service, efficiency, effectiveness and/or reduce costs. Use a systematic approach manage change in a way that clarify priorities and reduce concern experienced by others.

Engagement: Use strong interpersonal skills to help individuals feel comfortable and motivated by using language and an approach that helps overcome barriers or stigma. Involve care managers or other team members when appropriate to help individuals and families engage fully in their care.