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Devereux·Berwyn, Pennsylvania
Program Specialist
The Program Specialist coordinates treatment for a caseload of individuals in a residential program and serves as an advocate to ensure appropriate care. They also act as a liaison between departments to manage documentation, support plans, and regulatory compliance.
Description Do you enjoy working in a professional environment that provides you an opportunity to increase your knowledge and learn new skills?
Are you someone who is organized and detailed oriented?
If you answered YES to either of these questions, then consider joining our Devereux Advanced Behavioral Health team!
Being a Program Specialist at Devereux Adult Services has its Advantages-This position will work very closely with the entire clinical treatment team.
You will take the lead on coordinating treatment for a caseload of individuals in a residential program.
Not only will you be a key member of the treatment team, you will serve as an advocate to ensure the individual is receiving individualized and appropriate care and interventions.
Additionally, this position offers a flexible day time work schedule and will work out of an office in Berwyn, PA The Program Specialist role is responsible to: Works collaboratively with internal and external stakeholders including: agencies, families, Individuals, and Devereux operational departments, in the coordination and implementation of an Individual's Support Plan (ISP).
Ensures that: all supports and services identified in the ISP are provided, the supports plan is relevant and comprehensive, a continuous active treatment program is consents and approvals for restrictions are in place, and services identified are in compliance with applicable service definitions and state and federal funding requirements and regulations; the support plan is relevant and comprehensive.
Acts as a liaison between departments to coordinate the completion of all annual reports and obtain complete & accurate documentation, which is evident of the delivery of services.
Ensures benefits are in place and without lapse.
Interested in advancing your career?
Devereux is proud to offer ASCEND - the first career accelerator program exclusively designed to give behavioral healthcare workers - the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential.
This program includes tuition and student loan repayment!
Key Words: social work, case management, social service, case coordinator, BSW, utilization review, human services #sponsored
Bachelor’s degree in Social Work, Human Services, or related field. Two (2) years’ experience in the Human Services field, working with adults with intellectual/developmental disabilities, mental health diagnoses, and/or TBI. Requires knowledge of regulatory requirements and an ability to adhere to established regulations, excellent customer service skills, as well as written and verbal communication skills, organizational skills, and problem-solving skills. Must be able to adapt to rapidly changing demands of the position, customer needs, and the organization. Must be proficient in Word Processing and Database management. Must possess and maintain valid driver's license, and be at least 21 years of age Company Overview Company Overview Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year. Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences. With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care. Our Culture, Our Expectations At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices. We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time. What Devereux Offers You In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer; Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services. Student loan debt assistance, tuition reimbursement and continuing education assistance. Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage. Employee assistance / work-life balance program. Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work! Devereux is a drug-free workplace, drug screening required. EOE
Candidates must hold a bachelor's degree in Social Work, Human Services, or a related field. Two years of experience in the human services field working with adults with disabilities or mental health diagnoses is required.
Market context
Behavioral health employers in Pennsylvania often seek candidates with direct patient care experience, and roles can be more competitive when applicants also bring phlebotomy certification or experience in crisis, detox, or acute psychiatric settings. This posting requires a high school diploma or GED plus at least one year of patient care experience, and the listed requirements and benefits are AI-summarized from the original job description to save you research time. If you’re considering applying, review whether your experience matches the setting and be ready to highlight any behavioral-health or phlebotomy background.