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  3. Field Care Coordinator in TN
UnitedHealth Group logo

Field Care Coordinator in TN

UnitedHealth Group·Brentwood, Tennessee

$29 - $52/hrFull TimeRemote Ok5-10 yrsPosted 7 days ago
Practice for this role

Field Care Coordinator in TN · $29 - $52/hr

How this role compares

Computed from live listings

  • -23% vs. median posted rate for behavioral health roles in Tennessee ($37.50/hr, n=685)
  • 26 similar openings in the Brentwood area
$4.00/hr · p10p90 · $210/hr
this role: $29.00/hrmedian $37.50/hr

Shaded band: the middle 50% of 685 posted behavioral health roles in Tennessee rates. This role sits in the 32nd percentile.

About the role

Pay for this role is about 23% below the Tennessee median for behavioral health roles.

The Support Coordinator will manage a panel of members with intellectual or developmental disabilities by conducting comprehensive needs assessments and developing person-centered care plans. They will collaborate with internal teams and community providers to implement these plans and ensure members receive appropriate medical, behavioral, and socioeconomic support.

  • At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As part of a support coordination team who will manage members enrolled in the Employment and Community First CHOICES (ECF CHOICES) program, the ECF CHOICES Support Coordinator will be the primary support coordinator for a panel of members with intellectual or developmental disabilities. Support coordination activities will focus on supporting member’s medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. This is a home-based position with field responsibilities approximately 75%25 of the time. If you are located in or within a 50 mile radius, commutable distance to Dixon, Montgomery, and West Davidson Counties in Tennessee, you will have the flexibility to work remotely
  • as you take on some tough challenges. Primary Responsibilities: Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic (SDoH) needs Develop and implement person-centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines Develop and implement individualized, person-centered care plans inclusive of goals, opportunities and interventions aligned with a person’s readiness to change to support the best health and quality of life outcomes by meeting the member where they are Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan Provide referral and linkage as appropriate and accepted by member (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.) What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Candidates must hold a 4-year degree in a human service or health care field, or be a licensed nurse, and possess at least 5 years of experience as an independent Support Coordinator or case manager. A valid driver's license and the ability to travel up to 75% of the time within designated Tennessee counties are required.

  • bachelor degree
  • Case Management
  • Documentation
  • Microsoft Office
  • Care Coordination
  • Needs Assessment
  • Motivational Interviewing
  • Medication Management
  • Trauma-informed Care
  • Managed Care
  • Social Determinants of Health
  • Behavioral Health Support
  • Community Resource Coordination
  • Developmental Disability Support
  • Intellectual Disability Support
  • Chronic Health Condition Management
  • Person-centered Care Planning

Benefits

  • Dental Insurance
  • Employee Assistance Program
  • Life Insurance
  • Paid Holidays
  • Paid Time Off
  • Vision Insurance
  • Employee Referral Bonus Program
  • AD&D Insurance
  • Employee Discounts
  • Short-term Disability
  • Long-term Disability
  • Pet Insurance
  • Legal Insurance
  • Education Reimbursement
  • Employee Stock Purchase Plan
  • Health Saving Account
  • 401(k) Savings Plan
  • Medical Plan
  • Long-term Care Insurance
  • Health Spending Account

Posting details

Employment type
Full Time
Work arrangement
Remote Ok
Experience
5-10 yrs
Salary
$29 - $52/hr
Location
Brentwood, Tennessee
Posted
Aug 31, 2026
Application
Employer website
UnitedHealth Group logo

Hiring organization

UnitedHealth Group

UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone. We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern,...

IndustryHospitals and Health Care
TypePublic Company
Size10,001+ employees
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Required Qualifications

Meet one of the following: 4-year or higher degree in social work, nursing, education, rehabilitation counseling, or other human service (e.g. psychology, sociology) or health care profession Be an RN or LPN Meet the federal requirements for a Qualified Developmental Disabilities Professional (QDDP) or Qualified Intellectual Disabilities Professional (QIDP) 5+ years of experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver and have completed Personal Outcome Measures Introduction and Assessment Workshop trainings as established by the Council on Quality and Leadership Valid driver’s license, access to reliable transportation and the ability to travel up to 75%25 within advertised counties and surrounding areas to meet with members and providers Reside in or within a 50-mile radius, commutable driving distance to Shelby and surrounding counties in Tennessee

Preferred Qualifications

2+ years of experience directly serving individuals with physical, behavioral, intellectual or developmental disabilities 1+ years of community case management experience coordinating care for individuals with complex needs 1+ years of experience with local home and community-based providers, behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing / rapid re-housing assistance, etc.) 1+ years of experience with MS Office, including Word, Excel, and Outlook Demonstrated experience/additional training or certifications in motivational interviewing, stages of Change, trauma-informed care, person-centered care Experience working in team-based care Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders) Background in managed care *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Market context

Behavioral health roles in Tennessee

Behavioral-health roles in Tennessee are often tied to schools, community programs, and outpatient settings serving children and adolescents, so employers usually look for candidates with direct youth mental-health experience. This type of role can be competitive because the posting asks for a specific degree-and-experience mix, plus prior work with children and adolescents; the listed requirements and benefits are AI-summarized from the original job description to save you research time. Before applying, match your resume to the exact experience path and highlight any youth-focused interventions, crisis support, or family engagement work.

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