Description The Case Manager is responsible for the coordination and delivery of quality direct case management services for Chamblet and Revision Family Homes. The Case Manager reports to the Program Director for weekly supervision and programmatic assignments.
Location
Chamblet and Revision Family Homes in Dorchester provides life-stabilization services, intensive housing placement services and vocational case management services to homeless families and to pregnant women. Our program helps families increase self-sufficiency, gain healthy nutritional knowledge, search for more permanent housing and build job-readiness skills.
Essential Functions
Act in accordance with Victory Programs, Inc.’s Standards of Excellence & Philosophy of Care at all times including maintaining professional ethics, boundaries and client confidentiality. Provide weekly collaborative case management services to 22 families to assist them in addressing any barriers they are facing surrounding housing, finances, vocation and/or education, physical and mental health, childcare, and legal issues. Assist families with housing search support, assessment, referrals, and housing applications. Transport and accompany clients using agency vehicles to housing, legal, and medical appointments as needed. Assess and provide referrals to external providers as needed. Develop and maintain service linkages and databases to support residents including developing relationships with local service providers and housing providers. Communicate effectively and work closely with the Stabilization Case Manager to develop and implement aftercare plans for housed families. Develop and monitor service plans as required by EOHLC as well as complete timely reporting of housing assessments, case notes, and relevant data into the HMIS/ETO system and the residents’ case files. Develop, implement, and facilitate workshops, community meetings, and resident events in conjunction with the Shelter Manager and Program Director as required by the funder and agency. Assist with program coverage as needed by maintaining building security, adhering to all program policies and protocols of the residences, and completing all required documentation in the program shift logs and staff communication logs. Attend supervision, staff meetings, clinical meetings, in-service training, and agency workshops. Work collaboratively within the team to provide client centered services. Participate and support the agency in program events, State House rallies, fundraising and advocacy events, rallies, walks and any additional functions. Provide CSP-HI (Community Support Program for Homeless Individuals) services to eligible residents, including documenting services in both VPI's & Eliot Community Human Services EHR. Become a Certified Application Counselor (CAC) in order to offer application and enrollment assistance for residents. Perform any other duty or task that may be requested from time to time by your supervisor or their designee.
