Treatment Program Specialist/ Milieu Manager

Responsibilities

Conduct biopsychosocial and substance use assessments to determine patients' treatment needs and readiness for change. Utilize trauma-informed care, Motivational Interviewing, harm reduction, and recovery-oriented approaches to engage patients throughout their recovery journey. Coordinate referrals and admissions to community treatment programs, including ATS (detox), CSS, TSS, residential treatment, halfway houses, sober homes, low-threshold programs, MAT programs, and other recovery services. Develop individualized discharge plans in collaboration with Nurse Care Managers, Behavioral Health Clinicians, Medical Providers, Case Managers, Recovery Coaches, Unit Secretaries, and community partners. Assist patients with treatment applications, required documentation, transportation, and transition planning. Maintain communication with community treatment providers regarding bed availability, admission requirements, and continuity of care. Promote a safe, respectful, and therapeutic milieu by utilizing trauma-informed de-escalation techniques, crisis intervention, culturally responsive communication, and patient-centered engagement. Participate in interdisciplinary rounds, team huddles, case conferences, and discharge planning meetings. Build collaborative relationships with community treatment providers and recovery organizations. Complete timely and accurate documentation in the electronic medical record (EMR). Educate patients on treatment options, overdose prevention, naloxone, relapse prevention, harm reduction strategies, and recovery resources. Support BHCHP's mission by promoting patient dignity, cultural humility, self-determination, and compassionate care. Other duties as assigned.

Qualifications

Associate or bachelor’s degree in behavioral health, Human Services, Social Work, Psychology, or a related field. Experience working with individuals experiencing substance use disorders, mental illness, trauma, homelessness, or complex medical conditions. Experience in medical respite, hospitals, shelters, community health centers, detoxification programs, residential treatment, or other behavioral health settings preferred. Knowledge of Motivational Interviewing, trauma-informed care, harm reduction, stages of change, and recovery-oriented care. Experience working within multidisciplinary teams and coordinating community-based referrals. Bilingual (English/Spanish, Haitian Creole, or Portuguese) strongly preferred. Lived experience in recovery or experience working within recovery-oriented systems of care is valued. Compensation and Benefits: The compensation ranges from $22.25 – $35.60 per hour and increases based on years of experience. BHCHP full-time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.