Build your resume in your free account, then run the resume checker for an instant score plus healthcare-specific findings on licensure and clinical experience.
Shaded band: the middle 50% of 218 posted behavioral health roles in Phoenix, Arizona rates. This role sits in the 22nd percentile.
About the role
Pay for this role is about 45% below the Phoenix, Arizona median for behavioral health roles.
The Case Manager will assist clients in identifying treatment goals and provide supportive services to help them reach those goals. They will also work collaboratively with an interdisciplinary team to coordinate care and conduct outreach for crisis intervention and follow-up.
Job DetailsJob Location
South
Mountain -
Phoenix,
AZ 85042Position
Type:
Full
TimeEducation
Level:
High
School
Diploma/GEDSalary
Range: $17.87 - $19.98
HourlyTravel
Percentage: Up to 50%
Job
Shift:
Day
ShiftJob
Category: Behavioral Health/Social Work Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes. HOPE ~ HEALTH ~ HEALING Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our South Mountain Recovery Health Center.
Full-Time
Employed: 40 hours/week
M-F 8:30a - 5:30p
Location: 3540 E. Baseline Rd. Unit 150, Phoenix, AZ 85042 Additional Language Differential Pay Available NOW OFFERING AN ADDITIONAL $1.50/hr. SMI DIFFERENTIAL Full Benefits Package, including 401K Generous PTO/Sick Time (4+ weeks in Year 1) No experience required with a Bachelors Degree in behavioral health - we will train you. New grads welcome!
Duties
Include: Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals Completes assessments, crisis plans and individualized service plans Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place. Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure Benefits & Wellness We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally Health & Insurance Benefits Multiple medical plan options, including a no-premium plan for employees and their families Multiple dental plan options, including orthodontic coverage Vision insurance Group life and disability insurance Pet insurance Financial Wellness 401(k) plan with company match Interest-free medical line of credit Financial education, planning, and support resources Monetary company contribution toward eligible benefits Bilingual pay differential Time Away & Work-Life Balance Generous Paid Time Off (PTO) – 3 weeks off in the first year Paid Sick Time 10 paid holidays annually Wellness & Family Support Comprehensive wellness program featuring wellness challenges, activities, and prizes Employee Assistance Program (EAP) available to employees and their family members Professional Development & Education Ongoing professional growth and career development opportunities, including: Scholarships Clinical supervision Continuing Education Units (CEUs) Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU) Exclusive Employee Perks Trip Reduction Program Access to the Working Advantage®
Requirements
Candidates must possess at least a high school diploma or GED with relevant experience, or a degree in a behavioral health field. A valid Arizona driver's license and a Level 1 Fingerprint Clearance card are required for the position.
high school
associate degree
bachelor degree
postgraduate degree
Communication
Assessment
Microsoft Excel
Microsoft Word
Microsoft Outlook
Interpersonal skills
Treatment planning
Active listening
Care coordination
NextGen
Electronic medical records
Crisis intervention
Case management
Behavioral health
Clinical documentation
Benefits
Dental insurance
Vision insurance
401k
Medical insurance
Paid time off
Life insurance
Disability insurance
Employee assistance program
Sick time
Pet insurance
Scholarships
Wellness program
Tuition discounts
Continuing education units
Clinical supervision
Posting details
Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$18 - $20/hr
Location
Phoenix, Arizona
Posted
Aug 5, 2026
Application
Employer website
Employee
Discount
Program, with savings on: Gym memberships Car rentals Flights, hotels, movie tickets, and more Join a team that values your well-being, invests in your growth, and supports you every step of the way - at work and at home! Qualifications GED/High school diploma with a minimum of 1.5 years of behavioral health experience, or An associates degree in the field of medical or behavioral, or A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or A bachelor's degree in the field of behavioral, or A master's degree or higher in the field of behavioral health
Computer
Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred Valid AZ Driver License. Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions Basic understanding of the DSM-V preferred Certified Case Manager strongly preferred Must pass background check, TB test and other pre-employment screening. Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Market context
Arizona behavioral health roles need lived experience
Behavioral health employers in Arizona often look for candidates who can connect directly with clients through lived experience and strong community-based support skills. These roles can be competitive because they may require a high school diploma, a preferred bachelor’s degree, and quick completion of Peer Support Certification, along with a valid Arizona driver’s license and fingerprint clearance. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification timeline and clearance readiness before applying.
