Direct Support Professional (DSP) – Med Complex

All support provided in this role is hands-on and person-centered, with a strong focus on health, safety, communication, and quality of life. You will receive thorough training and ongoing support to learn the individual's routines, preferences, and specialized care needs.

Responsibilities

This position is ideal for individuals who enjoy building meaningful relationships while providing skilled, attentive support that makes a significant impact in someone's daily life.

Training & Support

No prior experience with G-tubes, catheter care, Hoyer lifts, or ASL is required.

REACH provides

• Paid training
• Comprehensive hands-on instruction
• Shadowing opportunities with experienced staff
• Ongoing support from supervisors and team members
• Structured onboarding before working independently

Our goal is to ensure every employee feels comfortable, competent, and confident before providing solo support. Employees will receive training on the individual's specific medical supports, communication methods, routines, and care needs.

• Available Schedules
• 8-hour shifts
• 12-hour shifts
• Day, evening, and awake overnight opportunities available

Please note

Overnight shifts are awake shifts. Sleeping shifts are not available for this position.

Who We Are

• Looking For
• 18 years of age or older
• High school diploma or equivalent
• Compassionate, dependable, and attentive to detail
• Strong communication and interpersonal skills
• Ability to learn specialized medical support techniques
• Comfort providing personal care and hands-on assistance
• Ability to work independently while following established procedures
• Moderate computer skills and ability to complete documentation accurately
• Ability to maintain professional boundaries while building positive relationships

• Preferred But Not Required
• Experience as a caregiver, DSP, CNA, PCA, home health aide, or similar role
• Experience supporting individuals with medical or physical disabilities
• Basic knowledge of sign language or willingness to learn

• Work Environment & Physical Requirements
• Work is performed primarily in an individual's home
• Frequent standing, walking, bending, reaching, and repositioning
• Ability to safely assist with transfers and mobility support
• Ability to lift, push, pull, and move up to 50 pounds
• Ability to provide full physical assistance when required
• Visual and auditory acuity necessary to monitor health and safety needs
• Ability to respond effectively during emergencies
• Occasional exposure to bloodborne pathogens and bodily fluids

Transportation Requirements

Transportation may not be a primary responsibility of this position. Some assignments may require driving.

If driving is required

• 21+ with 3 years driving experience
• Valid driver's license
• Current DMV report and auto insurance

Conditions of Employment

• Must pass and maintain a background check
• CPR & First Aid certification required within 30 days of hire
• TB clearance required within 30 days of hire

Apply Today!

Join REACH and become part of a team dedicated to providing high-quality, person-centered support. If you're looking for a rewarding role where your attention, compassion, and commitment directly improve someone's quality of life every day, we'd love to hear from you.

Keywords

Medical Support Professional, Direct Support Professional (DSP), Caregiver, Personal Care Assistant (PCA), Home Health Aide, Healthcare Support Worker, Direct Care Staff, Human Services, Disability Services, Medical Caregiver, CNA Experience Welcome, Developmental Disabilities, Personal Care Provider, Rehabilitation Support, Entry-Level Healthcare.

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