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Freeman Health System logo

Community Support Specialist - ACT

Freeman Health System

Full TimeOn Site2-5 yrsPosted 1 month ago
Practice for this role

Community Support Specialist - ACT

About the role

The specialist delivers community support services to individuals with behavioral health issues as part of an interdisciplinary team. They are responsible for developing person-centered treatment plans, monitoring client progress, and ensuring all clinical documentation meets regulatory standards.

Job Description

Summary: Functions as part of an interdisciplinary wraparound team delivering community support services to individuals impacted by a range of behavioral health issues, including substance use, trauma, and mental illness. Utilizes trauma-informed and person-centered approaches to promote maximum levels of independence and autonomy for persons served. Demonstrates effective time management and multitasking skills to independently manage assigned caseload. Arranges work schedule to see clients regularly according to their individual needs. Manages multiple, simultaneous deadlines to ensure that services are provided within established expectations.

Responsibilities

  • Meets or exceeds billing and productivity expectations as established by the Program Director.
  • Collaborates with clients to develop individualized person-centered plans and reviews/updates to guide ongoing treatment services. Completes said plans and reviews/updates within established timelines and according to program requirements.
  • Effectively monitors and assesses clients’ participation and progress in treatment according to and in adherence with individualized person-centered plans.
  • Provides treatment interventions which are medically necessary, ethical, and in adherence with clients’ individualized person-centered plans.
  • Communicates all relevant clinical information with supervisor and other key clinical staff regarding clients’ critical care needs in a timely manner. Documents client safety planning and hospitalization interventions per established guidelines.
  • Ensures that all required documentation is completed within established timelines and according to quality standards set by state and federal regulations, CARF certification requirements, and program expectations.
  • Adheres to Assertive Community Treatment (ACT) and Assisted Outpatient Treatment (AOT) fidelity standards.
  • Supports coworkers and teammates in providing trauma-informed, person-centered services to clients. Collaborates effectively with treatment team members to support clients in achieving their chosen recovery goals.
  • Completes and submits all required/requested training and HR compliance documents timely.
  • Ensures clients have applied, receive, and maintain medical insurance benefits as well receive available community resources based on client’s income eligibility.
  • Performs all other duties as assigned. Physical Requirements:
  • Requires prolonged sitting, frequent standing, bending, squatting, kneeling, and reaching above shoulder level frequently, climbing and twisting occasionally
  • Requires a typical range of hearing and manual dexterity sufficient to operate a computer keyboard, telephone, photocopier, calculator, and other office equipment as needed
  • Requires repetitive use of hands for simple grasping and fine manipulation
  • Requires standing, sitting, or walking for up to 8 hours or longer per workday
  • Requires regular use of a computer.
  • TB test upon hire

Requirements

The role requires the ability to manage a caseload independently while adhering to ACT and AOT fidelity standards. Candidates must be capable of performing physical tasks such as standing, walking, and reaching for up to 8 hours per day.

  • Multitasking
  • Collaboration
  • Treatment planning
  • Time management
  • Crisis intervention
  • Clinical documentation

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Posted
Aug 5, 2026
Application
Employer website
Freeman Health System logo

Hiring organization

Freeman Health System

Freeman Health System is a locally owned, nationally recognized, not-for-profit health system dedicated to improving the health and well-being of the communities we serve across Missouri, Arkansas, Oklahoma, and Kansas. With a network of hospitals, physician clinics, outpatient...

IndustryHospitals and Health Care
TypeNonprofit
Size1,001-5,000 employees
View profile

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