Case Manager (Multiple Positions Available)

Key Responsibilities

• Case Managers provide person-centered support, advocacy, and coordination of services to individuals experiencing homelessness and other complex challenges. Responsibilities include:
• Assist individuals in accessing safe, stable housing and community-based supports.
• Conduct comprehensive assessments and develop individualized service plans.
• Monitor progress toward housing stability, recovery, and self-sufficiency goals.
• Provide case management, advocacy, supportive counseling, and service coordination.
• Connect clients with community resources, benefits, childcare/preschool programs, income supports, and other essential services.
• Provide crisis intervention to promote the safety and well-being of clients, staff, and visitors.
• Support clients with budgeting, financial literacy, and household management skills.
• Participate in resident meetings, discharge planning, and housing transition activities as necessary.
• Maintain accurate and timely documentation according to funder and agency standards.
• Collaborate with internal teams, community partners, and service providers to ensure coordinated care.
• Utilize trauma-informed, Housing First, and harm reduction approaches to care.

Position-Specific Responsibilities

Blended case manager (Bcm)

Community-Based Case Manager (CBCM)

Housing First Blended Case Manager (HFBCM)

Shelter Case Manager

Qualifications

• Bachelor’s degree in Social Work, Human Services, or a related field, or an equivalent combination of education and experience.
• Valid driver’s license required.
• Experience in case management, shelter services, homelessness services, or related human services preferred.
• Computer proficiency, including experience with HMIS, Credible, ADP, and Microsoft Office Suite.
• Strong communication, crisis intervention, problem-solving, organization, and culturally responsive care skills.

• Equal Opportunity Employer / Commitment to Inclusion
• Family Service Association of Bucks County is an equal opportunity employer. We are committed to fostering an inclusive environment. In accordance with the Americans with Disabilities Act (ADA) and the Pennsylvania Human Relations Act, we provide reasonable accommodations to ensure all employees can perform the essential functions of their roles. If you require accommodation during the application or interview process, please contact our Human Resources Department at (215) 757-6916.

Apply today and join a team dedicated to listening, caring, and supporting our clients every day!