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  3. Case Manager TCE (52234)
WESTCARE INC logo

Case Manager TCE (52234)

WESTCARE INC·Christiansted, United States Virgin Islands

$16 - $16/hrOtherOn Site0-2 yrsPosted 1 month ago
Practice for this role

Case Manager TCE (52234) · $16 - $16/hr

How this role compares

Computed from live listings

  • -53% vs. median posted rate for behavioral health roles ($35.00/hr, n=46035)
$0.01/hr · p10p90 · $63,630/hr
this role: $16.45/hrmedian $35.00/hr

Shaded band: the middle 50% of 46,035 posted behavioral health roles rates. This role sits in the 19th percentile.

About the role

The Case Manager is responsible for coordinating comprehensive health and wrap-around services to optimize client outcomes in substance use and mental health. They manage treatment plans, facilitate resource access, and ensure accurate documentation and medication oversight.

Job DetailsJob Location

  • Christiansted - 1
  • Estate
  • Sion
  • Hill -
  • Christiansted,
  • VI 00820Salary
  • Range: $16.45 - $16.45
  • HourlyPosition
  • Summary: Responsible for ensuring that clients receive the individual array of health care and other wrap around services required to optimize each client’s substance use, mental health and health outcomes.
  • Essential
  • Job
  • Functions: Maintain and demonstrates a comprehensive understanding of the Behavioral Healthcare Home model and treatment principles. Participates as member of the treatment team by implementing the therapeutic community concepts. Serves as part of the case management team. Ensure HMIS data is collected and available for data entry in a timely manner. Enter the HMIS data into the system as required. Participates in agency Case Management activities and completes case management tasks as indicated. Develop an array of resources such as medical, housing, employment, educational, financial, public entitlement, parenting and other resources that meet the needs of clients and builds and maintains working relationships with resource providers, Conduct case management assessments, develop client case management plan with input of client, and incorporate this plan into the client’s master treatment plan. Facilitates the case management plan, providing transportation to and from appointments, accompanying clients on appointments; obtaining outcomes of appointment by arranging for the procurement of medical and other records/documents, obtaining prescriptions and lab work and other tasks. Ensures that the medical team (physician, nurses, and psychologist) review clients' off-site medical care, including appointment outcomes, new prescriptions, lab and other appointment. Oversees clients' medication management using agency protocols. Monitors that prescriptions and other medications are filled or purchased using established protocols. Ensures that prescriptions are renewed on time. Checks medication logs to for errors and reports any errors to medical team. Ensures that funder requirements related to Communicable Disease testing an immunization are completed and compliant with timelines. Coordinate services provided by ancillary agencies; coordinate and participate in treatment planning and reviews with the entire treatment team; consult with each patient concerning attainment of case management plan goals and objectives. Evaluate each client’s need and eligibility for public or other entitlements Assist with facilitation of the health insurance application and enrollment process for eligible uninsured clients; and assist client in accessing all eligible entitlements. Evaluate each client’s documentation of personal identification, immigration status and legal status and assist client in obtaining relevant documentation. Evaluate client’s level of life skills and functioning and provide individual and group counseling training/education in areas of need. Assist medical and other staff in securing health care and medications required by each client. Provide oversight of the healthcare plan. Evaluate client’s level of life skills and functioning and provide training/education in areas of need. Participates in discharge planning assisting each client in securing stable, safe post-discharge housing; securing a stable source of income, including assisting each client in securing employment or public entitlements; Identifying and developing a workable plan to ensure that the client’s medical, child care, legal and other areas of need are met after discharge. Assist clients in planning finances securing and understanding bank accounts and other financially-related areas. Maintains accurate documentation of client case management activities. Along with primary therapist, assure implementation of behavioral management strategies. Attend and participated in training activities, staff meetings, and supervisory sessions. Serves as member of Quality Improvement Team and conducts assigned quality improvement activities. Other assignments requested by Supervisor.
  • QualificationsEssential
  • Qualifications:
  • Certifications/Licenses:
  • Education: Minimum High School Diploma, Bachelor’s Degree in a social service field, preferred. Ability to understand substance abuse/mental health treatment concepts, Ability to understand and address needs of clients with Co-occurring Disorders. Familiarity with the community’s health and other resources. Basic computer literacy including data entry. Valid VI driver license.
  • Experience and
  • Competencies:
  • Working
  • Conditions: Work is primarily performed in an office or residential treatment setting; and Some outdoor activities may be required.
  • Physical
  • Demands:
  • Requires mobility and physical activity: Having an adequate range of body motion and mobility, to work in the office environment including standing and walking (even and uneven surfaces) to interact with co-workers in the office environment, sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 30 pounds. Constant use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to operate a motor vehicle.
  • Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
  • Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
  • Requires seeing: Clarity of vision at 20 inches or less as well as vision adequate for driving a motor vehicle. This factor is required to complete paperwork for many of the employee’s essential job functions and when driving a motor vehicle. The normal work routine involves no exposure to human blood, body fluids or tissues. Job duties do not include performing or assisting in emergency medical care or first aid.
  • Mental
  • Demands: Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions. Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions. Requires the ability to work under time deadlines.

Requirements

The position requires a minimum of a high school diploma, with a bachelor's degree in a social service field preferred. Candidates must possess a valid driver's license and the ability to understand substance abuse and mental health treatment concepts.

  • high school
  • bachelor degree
  • Documentation
  • Treatment planning
  • Life skills training
  • HMIS
  • Quality improvement
  • Data entry
  • Crisis intervention
  • Mental health support
  • Case management
  • Medication management
  • Behavioral management
  • Resource coordination
  • Client assessment
  • Substance abuse counseling
  • Transportation coordination

Posting details

Employment type
Other
Work arrangement
On Site
Experience
0-2 yrs
Salary
$16 - $16/hr
Location
Christiansted, United States Virgin Islands
Posted
Aug 6, 2026
Application
Employer website
WESTCARE INC logo

Hiring organization

WESTCARE INC

We are a family of nonprofit organizations that provide a wide range of health and human services, in both residential and outpatient environments. We currently operate across 15 states, 3 U.S. territories, the Dominican Republic, and the Republic of Palau. Our services include...

IndustryIndividual and Family Services
TypeNonprofit
Size1,001-5,000 employees
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Market context

Behavioral Health Roles in the U.S. Virgin Islands

Behavioral-health work in the U.S. Virgin Islands supports communities where access to substance-use and mental-health services can be especially important, making candidates with relevant understanding and reliable transportation valuable. Competition may favor applicants with a bachelor’s degree in social services, although a high school diploma is the stated minimum, plus a valid driver’s license. The requirements and benefits shown here are AI-summarized from the original posting, saving research time; review treatment concepts and verify license details before applying.