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  3. BH Case Manager
St Johns Community Health logo

BH Case Manager

St Johns Community Health·San Bernardino, California

$100,000/yrFull TimeOn Site2-5 yrsPosted 1 month ago
Practice for this role

BH Case Manager · $100,000/yr

How this role compares

Computed from live listings

  • +56% vs. median posted salary for behavioral health roles in San Bernardino, California ($64,000, n=37)
  • 49 similar openings in the San Bernardino area · median $62,660
$38,000 · lowesthighest · $376,000
this role: $100,000median $64,000

Shaded band: the middle 50% of 37 posted behavioral health roles in San Bernardino, California salarys. This role sits in the 71st percentile.

About the role

Pay for this role is about 56% above the San Bernardino, California median for behavioral health roles.

The Behavioral Health Care Manager provides comprehensive care management, crisis support, and behavioral health interventions for high-risk populations. They coordinate care across interdisciplinary teams and community organizations to ensure integrated, person-centered health outcomes.

Job summary

The Behavioral Health Care Manager (BH CM) for the ECM program will provide comprehensive care management, behavioral health interventions, crisis support, care coordination, and member advocacy.

The BH CM will support individuals with serious mental illness (SMI), substance use disorders (SUD), and complex medical and behavioral health needs through evidence-based interventions, motivational interviewing, behavioral activation, and collaborative care planning.

BH CM will partner with primary care providers, behavioral health specialists, hospitals, community-based organizations, and interdisciplinary care team members to improve access to services, coordinate transitions of care, and promote positive health outcomes.

The role provides member and family education, tracks clinical outcomes, develops person-centered Shared Care Plans, and empowers members to achieve greater self-management, wellness, and independence.

They will serve as a clinical resource for the care team while fostering whole-person, integrated care for high-risk populations.

The position oversees health and psychosocial education, care coordination, patient advocacy, and documentation, ensuring services are delivered efficiently and aligned with organizational goals. On-Site Position.

Benefits

  • Free Medical, Dental & Vision
  • 13 Paid Holidays + PTO
  • 403 (B) retirement match
  • Life Insurance, EAP
  • Tuition Reimbursement
  • Flexible Spending Account
  • Continued workforce development & training
  • Succession plans & growth within
  • Education & experience
  • Master’s degree in Social Work, Counseling, Psychology, Public Health, Nursing, or a related field preferred.
  • Three (3) or more years of experience in behavioral health, care management, case management, population health, or integrated care settings.
  • Experience serving individuals with serious mental illness (SMI), substance use disorders (SUD), homelessness, chronic medical conditions, and other complex needs.
  • Knowledge of CalAIM, Enhanced Care Management (ECM), Community Supports, Medi-Cal managed care, and social determinants of health.

Requirements

Candidates should possess a Master's degree in a relevant field and at least three years of experience in behavioral health or care management. Proficiency in clinical documentation, care planning, and knowledge of community resources and regulatory requirements is essential.

  • postgraduate degree
  • Case Management
  • Patient Advocacy
  • Electronic Health Records
  • Crisis Intervention
  • Multidisciplinary Team Collaboration
  • Care Coordination
  • Clinical Documentation
  • Quality Improvement
  • Population Health
  • Motivational Interviewing
  • Behavioral Health
  • Crisis Support
  • Care Management
  • Integrated Care
  • Social Determinants Of Health
  • Shared Care Planning

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$100,000/yr
Locations
San Bernardino, California; Indio, California
Posted
Aug 7, 2026
Application
Employer website
St Johns Community Health logo

Hiring organization

St Johns Community Health

St. John's Community Health (SJCH) is an independent, 501(c)(3) network of community health centers that provides medical, dental, and behavioral health care to low-income communities in South Los Angeles County and the Inland Empire. Our mission is to improve community health...

IndustryHospitals and Health Care
TypeNonprofit
Size501-1,000 employees
View profile

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  • Demonstrated skills in care coordination, care planning, crisis intervention, motivational interviewing, patient engagement, and multidisciplinary team collaboration.
  • Strong knowledge of community resources, referral networks, patient advocacy, and systems of care for vulnerable populations.
  • Experience using Electronic Health Records (EHRs), health information systems, data collection, reporting, quality improvement, and program evaluation methodologies.
  • Excellent organizational, communication, and relationship-building skills with the ability to manage multiple priorities in a fast-paced environment.
  • Bilingual English/Spanish preferred.
    • Licensure & certifications
    • Active California healthcare or behavioral health license/registration preferred (e.g., ACSW, LCSW, AMFT, LMFT, APCC, LPCC, RN, or equivalent).
    • Valid California Driver’s License, reliable transportation, and ability to travel as required.
    • CPR/First Aid certification preferred.
    • Certified Case Manager (CCM) and/or Motivational Interviewing (MI) training preferred.
    • Bilingual English/Spanish preferred.
    • Essential duties and responsibilities
    • Manage a diverse caseload of members with serious mental illness (SMI), substance use disorders (SUD), and complex medical, behavioral health, and social service needs while providing comprehensive care management and ongoing member engagement.
    • Conduct outreach, assessment, and enrollment activities to engage eligible members in the Enhanced Care Management (ECM) program and support program growth and participation goals.
    • Provide evidence-based behavioral health interventions, motivational interviewing, behavioral activation, crisis intervention, safety planning, and therapeutic support to promote member wellness, self-management, and improved health outcomes.
    • Develop, implement, and monitor individualized Shared Care Plans that address medical, behavioral health, housing, and social determinant needs while aligning with member goals and provider recommendations.
    • Coordinate care across primary care providers, behavioral health professionals, specialists, hospitals, managed care plans, community-based organizations, and social service agencies to ensure integrated, whole-person care.
    • Facilitate transitions of care by coordinating hospital admissions, discharges, referrals, follow-up appointments, and community resource connections to ensure continuity of services and reduce barriers to care.
    • Educate members and families on chronic medical and behavioral health conditions, treatment options, community resources, and self-management strategies to improve health literacy and patient engagement.
    • Lead and participate in multidisciplinary team meetings, case conferences, and care reviews to support collaborative decision-making and achievement of member-centered outcomes.
    • Maintain current knowledge of community resources, housing services, supportive programs, and referral networks to effectively connect members with appropriate services and supports.
    • Provide guidance, mentorship, and clinical support to care team staff in collaboration with ECM leadership to promote best practices, program compliance, and quality service delivery.
    • Ensure accurate, timely, and compliant documentation in Electronic Health Records (eClinicalWorks) and other required systems, including care plans, progress notes, assessments, and program-related data.
    • Review and audit member charts and documentation to ensure compliance with managed care contracts, regulatory requirements, quality standards, and organizational policies.
    • Monitor program performance and key quality metrics, support program evaluation activities, and identify opportunities for process improvement and enhanced member outcomes.
    • Collaborate with ECM Registered Nurses, Program Managers, and interdisciplinary teams to integrate care management services into clinical workflows and support operational effectiveness.
    • Develop and distribute educational, outreach, and promotional materials that enhance member engagement, staff knowledge, and program awareness.
    • Participate in training, meetings, community events, and other organizational initiatives while performing additional duties as assigned to support program and organizational goals.

    Market context

    California behavioral health roles stay in steady demand

    In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.

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