Ambulatory Patient Care Tech - Friendship Heights - Part-time (8 hours a week)

Complete clean sweep tool weekly.

Patient Flow and Unit Efficiency Help maintain a neat orderly environment.

Assist with the preparation of the exam room to receive patients.

Prioritize tasks and special requests; complete all tasks or report the inability to complete the task Obtain equipment and supplies and maintain PAR levels.

Monitor waiting room and ensure families are kept informed of delays; provide directions to lab, radiology, cafeteria, etc.

Identify children/families with special needs (i.e., child on stretcher , oxygen use, patient requiring isolation).

Communication Contribute to a positive work environment.

Confer with appropriate personnel concerning unanticipated or unfamiliar problems.

Greet patient/family and recognize different levels of education and adjust to meet the families’ needs; address families’ anxiety level; adapt to different personalities and emotions; monitor and report concerns or complaints to the Clinic Manager. and maintain a courteous, calm, comforting, and professional demeanor with patient/guardian and with multidisciplinary team members and clinic personnel.

Laboratory Competency Perform, evaluate and report QC protocol; identify and resolve QC failures; document resolutions; report problems to main lab and/or supervisory staff.

Participate in continuing education opportunities available internally and/or externally; perform competency and proficiency challenges in a timely manner .

Process specimens by centrifugation, allocating and sorting into specific test areas and for storage; coordinate the pick-up and delivery of specimens for Children’s Hospital, Quest and/or other reference labs; troubleshoot specimen-processing procedures.

Investigate and handle improperly labeled specimens, requisition problems and inadequate specimens.

Answer general information and specimen requirement questions and route technical questions to appropriate area for answers.

Monitor and maintain daily records of laboratory equipment as required; maintain simple laboratory equipment and notify main lab and/or supervisor of unresolved problems; order routine lab/POCT inventory and supplies.

Collect blood specimens by venipuncture and capillary method; conduct assigned routine laboratory tests such as urine dipstick, glucose, A1C.

Self Responsibly Follow directions precisely and maintain confidentiality .

Attend in-services; be active in personal educational development; develops annual goals and a personal education program with the Supervisor; completes CHEX requirements.

Maintains satisfactory time and attendance.

Completes all Occupational Health requirements per policy and procedure Completes/maintains certification in Basic Life Support (BLS) Completes/maintains any certification or licensure as required by individual practice jurisdiction ( i.e.

DC, Maryland, Virginia)

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.