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  3. Community Case Manager
Bernalillo County logo

Community Case Manager

Bernalillo County·Albuquerque, New Mexico

$21 - $30/hrFull TimeHybrid0-2 yrsPosted 8 days ago
Practice for this role

Community Case Manager · $21 - $30/hr

How this role compares

Computed from live listings

  • -44% vs. median posted rate for behavioral health roles in Albuquerque, New Mexico ($38.00/hr, n=63)
  • 156 similar openings in the Albuquerque area · median $34.78/hr
$10.40/hr · lowesthighest · $200/hr
this role: $21.15/hrmedian $38.00/hr

Shaded band: the middle 50% of 63 posted behavioral health roles in Albuquerque, New Mexico rates. This role sits in the 21st percentile.

About the role

Pay for this role is about 44% below the Albuquerque, New Mexico median for behavioral health roles.

The Community Case Manager assesses individual client needs, determines appropriate levels of care, and coordinates referrals for treatment and social services. This role provides ongoing counseling and case management support across residential, community, and correctional settings.

Job Posting Title

  • Community
  • Case
  • Manager
  • Department:
  • Behavioral
  • Health
  • Location: 105
  • TEXAS
  • ST
  • SE
  • Pay
  • Range: $21.15 - $30.13
  • Close
  • Date: September 14, 2026 Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. The Community Case Manager provides case management and counseling services to assigned clients: assesses individual needs, determines appropriate levels of care, and coordinates referrals. This role supports clients in residential, community-based, and jail-based settings, and works closely with external agencies to connect clients to treatment, healthcare, legal, and social services.DUTIES AND RESPONSIBILITIES
  • Conducts initial client interviews and gathers case histories to assess needs, addiction severity, and appropriate levels of care.
  • Coordinates with community agencies to schedule and support client participation in treatment and support programs.
  • Supports the reliability and effectiveness of client treatment, services, and rehabilitation efforts.
  • Provides case management services by identifying needs and makes appropriate referrals for substance use treatment, behavioral health services, domestic violence support, medical care, and legal assistance.
  • Establishes and maintains relationships with community partners and professionals to facilitate client support and service delivery.
  • Collaborates with families, justice system personnel, and community resources to support client progress.
  • Transports clients to appointments and other service providers as needed.
  • Maintains accurate and timely case documentation, including case notes and reports.
  • Prepares case files for regular review and participate in quality assurance processes.

Requirements

Candidates must possess a Bachelor’s degree in Criminal Justice, Psychology, Sociology, or a related field. A minimum of one year of work experience in a related field is required.

  • bachelor degree
  • Documentation
  • Counseling
  • Interpersonal communication
  • Crisis intervention
  • Quality assurance
  • Case management
  • Referral coordination
  • Behavioral health
  • Client assessment
  • Social services
  • Substance abuse treatment
  • Rehabilitation support
  • Legal assistance

Benefits

  • Health benefits
  • Career development opportunities
  • Education assistance program
  • Generous leave accruals
  • Remote & flex-work options
  • Longevity pay
  • Lucrative retirement

Posting details

Employment type
Full Time
Work arrangement
Hybrid
Experience
0-2 yrs
Salary
$21 - $30/hr
Location
Albuquerque, New Mexico
Posted
Sep 3, 2026
Closes
Sep 15, 2026
Application
Employer website
Bernalillo County logo

Hiring organization

Bernalillo County

Bernalillo County, established in 1852, is New Mexico’s most populous county, home to over 676,000 residents. The county seat is Albuquerque, the state’s largest city, and the county spans 1,167 square miles, featuring diverse landscapes like the Sandia Mountains and the Rio...

IndustryGovernment Administration
TypeGovernment Agency
Size1,001-5,000 employees
View profile

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  • Delivers program-related services in residential, community, and correctional settings. *The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
  • Minimum Qualifications

    • Bachelor’s degree in Criminal Justice, Psychology, Sociology, or a related field.
    • One (1) year of work experience in criminal justice, social work, counseling, or a related field. *Any equivalent combination of related education and/or experience may be considered for the above requirements. SUPPLEMENTAL INFORMATION PREFERENCES
    • Licensed Substance Abuse Associate (LSAA) preferred. SCREENING AND COMPLIANCE The offer of this Bernalillo County position requires compliance with the following:
    • Successful completion of a post-offer employment medical examination and background investigation.
    • Adherence to all County safety guidelines.
    • Complete all FEMA training(s) assigned to this position.
    • Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed in this position.
    • Complete required supervisor training, if applicable.
    • All positions may be required to work various shifts and scheduled per department needs.
    • Pursuant to the criminal history screening for Caregivers Act, Section 29-17-1 through Section 29-17-5 NMSA 1978, new hires at the Behavioral Health Services facility will be required to complete caregiver criminal history screening for all caregivers. Conviction of a disqualifying condition is cause for termination or sufficient reason not to hire if applicant has a disqualifying condition on their record at time of application. WORKING CONDITIONS
    • A majority of essential duties are performed indoors in a temperature-controlled environment.
    • Outdoor duties are sometimes required in performance of essential duties and worker is exposed to natural weather conditions while performing outdoor duties.
    • Worker may be exposed to intermittent noise and vibration, a variety of fumes and odors, contagious diseases and potentially hostile and dangerous situations.
    • Indoor working surface is even and may be carpeted or tiled.
    • Indoor surfaces are typically dry and may involve the use of stairs.
    • Outdoor surface may be even or uneven and may be wet or dry.
    • Outdoor duties may involve the use of stairs or ladders and may be performed on inclines or hills.
    • Outdoor surfaces may include natural ground, asphalt, or concrete.
    • Work hazards or potential work hazards include those of a treatment facility environment with exposure to noise and dangerous situations that could involve serious bodily injury and other health hazards.
    • Work hazards include high stress level of work and operating of a vehicle. EQUIPMENT, TOOLS, AND MATERIALS
    • Equipment typically used in the performance of office duties includes telephone, computer, printer, and copy machine.
    • Worker may handle first aid and oxygen equipment on an occasional basis.
    • Materials and products typically handled in the performance of administrative duties include a wide variety of forms and paperwork, reports, various writing utensils and a wide assortment of other basic office supplies and materials.

    Market context

    Behavioral health roles remain in steady demand

    In New Mexico, behavioral-health roles are often competitive because employers look for clinicians with an active, unrestricted license and experience delivering evidence-based therapy in a HIPAA-compliant remote or hybrid setting. Flexible scheduling, professional development, and administrative support can make these openings more attractive, especially when billing and credentialing are handled for you. Review the AI-summarized requirements and benefits here to save time, then confirm your license status and home-office setup before applying.

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