Medical Social Worker

Provide appropriate information on benefits, social services, and referrals while serving as an advocate.

Provide consultation utilizing mental health expertise on multi-disciplinary MCC treatment teams.

Autonomously develop comprehensive care plans for clients and utilize training in motivational and behavioral intervention to provide support and guidance in the implementation of care plans which may include health-related behavior, housing, benefits, transportation, food/groceries, and other social services as needed.

Independently identify patient needs, strengths, and readiness to change.

Streamline care coordination to improve patients' access to services including medical, mental health, and substance abuse programs.

Promotes linkage to and retention in medical, mental health, and substance abuse treatment.

Identify and address barriers to treatment adherence and risk reduction to help improve health outcomes.

Conduct ongoing assessment of client eligibility for public health programs and other sources of funding.

Conduct follow-up activities to ensure clients receive appropriate support for referred services and ongoing needs.

Act as liaison between clients and The Center's services/programs and other community agencies/programs.

Coordinate necessary documents for public and private assistance programs.

Research and develops resources for case management clients.

Oversee the transportation needs for JGC clients within the MCC program.

Provide referral and linkage to partner services, e.g., domestic violence, medical services, HIV testing.

Make appropriate referrals to ancillary team members, i.e., Housing Case Management Staff, Nutritionist, Pharmacist, etc.

Consult with staff on service coordination and service plans for clients in the MCC program.

Maintain complete and accurate files documenting all care and services provided in the client’s health record and all other required documentation methods.

Interact in a professional manner with health services staff and patients.

Exercise appropriate judgment and decision-making skills.

Use standard office machinery including personal computers and printers in performance of duties.

Assist in data auditing tasks, prepare reports as required, and submit in a timely manner.

Participate in staff meetings, agency meetings, planning meetings, and other meetings as needed.

Comply with requirements of OSHA, HIPAA, and other applicable regulations.

Other duties as assigned.

Job qualifications and experience

• Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people.
• A passion for the Center’s work and its mission to make the world a better place for LGBTQ people.
• Minimum 1 year experience, 3 years preferred, providing direct client services to people living with HIV/AIDS.
• A Master’s degree in Social Work is required.
• Current AHA CPR certification.
• Demonstrates knowledge of effects of psychosocial needs, trauma history, and cognitive/behavioral/motivational functioning on health-related behavior and exhibits ability to intervene appropriately and effectively.
• Comprehensive knowledge of HIV/AIDS community resources, and public and private HIV/AIDS benefits programs.
• Understanding of the global effect of HIV/AIDS on the person, their family members, and significant others.
• Excellent verbal and written communication skills, including strong organizational, detail, and interpersonal skills.
• Excellent Computer skills and knowledge of Microsoft Office, word processing, Electronic Health Records, and other software systems.
• Ability to be self-motivated and dedicated to initiating and completing complex tasks.
• Ability to handle multiple tasks, be detailed oriented, and maintain strict confidentiality of medical information.
• Able to work well independently with minimum supervision.
• Bilingual skills, a plus (English/Spanish fluency preferred).
• Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment.

The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status.

The Center has implemented a policy requiring all staff to be up-to-date with COVID-19 vaccinations as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact jobs@lalgbtcenter.org [jobs@lalgbtcenter.org]