Description Position Overview The Care Coordinator (CC) works to establish services for individuals with HIV/AIDS who are not in treatment.
They collaborate with local, state, and federal agencies providing services to at risk communities and healthcare organizations.
Additionally, the CC facilitates access to treatment, advocates to eliminate ethnic and racial disparities in services, and increases community awareness of the Linkage to Care Program.
The service area includes Allegheny, Armstrong, Beaver, Butler, Cambria, Fayette, Greene, Indiana, Somerset, Washington, and Westmoreland counties.
The position reports to the Director of Outreach + Education and will work collaboratively with Client Services and Clinic staff, local AIDS Service Organizations, the Allegheny County Jail, and a multitude of other agencies.
Mission To improve health and well-being, ALLIES provides integrated medical care, supportive human services, and community-based education for individuals living with, or at risk of HIV, viral hepatitis, and sexually transmitted infections.
Vision ALLIES envisions a healthier community whereby people access integrated medical care and supportive human services in a respectful setting, free of stigma and discrimination.
Key Responsibilities · Identify and engage individuals with HIV/AIDS from at-risk communities who are not receiving medical care · Build rapport and foster trust with individuals to encourage retention in medical care and improve adherence to HIV treatment · Utilize techniques and principles of Harm Reduction, Motivational Interviewing, and Trauma Informed Care to support clients · Link clients to community resources to provide access to services such as medical, mental health, drug & alcohol, financial assistance, government programs, legal aid, housing, transportation, job placement and education · Advocate to reduce barriers to health care for clients of color · Provide basic HIV health education and risk reduction · Participate in Ryan White and MAI Regional Collaborative · Accompany clients to medical appointments and social service-related appointments · Communicate and collaborate with an interdisciplinary team of professionals, including providers, social service agencies and other Linkage to Care staff to evaluate and assess client needs · Treat all clients with dignity, respect, and unconditional positive regard – regardless of criminal history, substance use, sexual or gender identity, ethnic or racial background · Establish and maintain timely follow-up with clients, referrals, and coordination of care · Record all client interactions and services in electronic case management system · Complete all administrative paperwork according to Allies’ guidelines for billing, reimbursement, and reporting · Provide feedback to improve client services · Evaluate outcomes by measuring, tracking, and analyzing results
