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Shaded band: the middle 50% of posted behavioral health roles in Novato, California rates. This role sits in the 28th percentile.
About the role
Pay for this role is about 22% below the Novato, California median for behavioral health roles.
The Case Manager will provide comprehensive support to clients in the MAIL program, including psychiatric rehabilitation, medication management, and independent living skills training. They are responsible for maintaining accurate client records, developing individualized service plans, and facilitating community integration and crisis intervention.
Job DetailsLevel
ExperiencedJob
Location:
Outpatient
Services and
MAIL -
Novato,
CA 94949Position
Type:
Full
TimeEducation
Level: 2
Year
DegreeSalary
Range: $27.00 - $29.00
HourlyTravel
Percentage: Up to 50%
Job
Shift:
DayJob
Category: Nonprofit - Social ServicesWork with great people doing great things! Join Buckelew Programs and play a pivotal role in making a meaningful impact on the lives of individuals facing mental health and substance use challenges in the North Bay. We are hiring a new Case Manager to join our Marin Assisted Independent Living (MAIL) program. As a Case Manager I/II, you will support clients in achieving greater independence and stability while living in their community. You will work collaboratively within a multidisciplinary team to provide services in psychiatric rehabilitation, medication and symptom management, relapse prevention, harm reduction, independent living skills, wellness coaching, housing support, budgeting, resource linkage, and community integration. This is a full-time position, working Monday - Friday, 9 am - 5 pm, and includes paid meal breaks. RESPONSIBILITIES Administrative Responsibilities Meet agency billing and documentation standards within required timeframes. Maintain accurate, timely, and complete client records and data tracking related to performance outcomes using the designated Electronic Health Record (EHR) system. Communicate promptly and professionally with internal teams and external providers via phone, email, and in-person contact. Clinical Responsibilities Develop, implement, and monitor individualized service plans that align with program philosophy and client goals. Support clients with daily living skills such as meal planning, cooking, shopping, and household tasks, and teaching skills where needed. Observe and report changes in client behavior, mood, and functioning. Maintain awareness of cultural and physical/mental health needs. Promote adherence to safety protocols and model appropriate safety practices. Provide individual and group counseling, case management, and skill development that fosters recovery, responsibility, and positive social engagement. Assist clients with system navigation (e.g., medical, psychiatric, legal, or detention facilities) and linkages to community support like peer-based groups (e.g., AA, NA, Wellness Centers). Provide crisis intervention and management in coordination with supervisory or licensed staff. Facilitate groups, classes, or community-based activities as directed. Monitor and support medication adherence, including prompts, refills, proper storage, and reporting per program guidelines. Participate in program planning and represent the team on agency committees as assigned. Provide transportation using personal or agency vehicles and assist with the use of public transportation systems. Ensure clients attend to all medical and related appointments. Maintenance Responsibilities Perform minor repairs at agency sites or residences; report major repair needs to the supervisor promptly. Program Quality and Compliance Ensure all services meet agency quality standards and support measurable client progress and satisfaction. Maintain compliance with all regulatory, legal, and contractual requirements (e.g., CARF, Medi-Cal, HUD), including licensing and program certifications.
Requirements
Candidates must possess at least an associate degree and relevant experience in mental health or social services, with a master's degree required for Case Manager II. A valid California driver's license and access to an insured vehicle are mandatory for this role.
associate degree
bachelor degree
postgraduate degree
Documentation
Budgeting
Interpersonal skills
Community integration
Crisis intervention
Case management
Medication management
Electronic health records
Resource linkage
Wellness coaching
Independent living skills
Relapse prevention
Microsoft office
Harm reduction
Psychiatric rehabilitation
Benefits
Dental insurance
Vision insurance
Medical insurance
Paid time off
Life insurance
Flexible spending accounts
Long-term disability insurance
Employee assistance program
Retirement savings plan with company match
Continuing education credits
Loan forgiveness eligibility
Posting details
Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$27 - $29/hr
Location
Novato, California
Posted
Aug 11, 2026
Application
Employer website
Education and
Experience
Case
Manager I:
Must meet
Medi-Cal criteria for
Mental
Health
Rehabilitation
Specialist: Associate degree with 6+ years’ experience in mental health as a specialist in physical restoration, social adjustment, or vocational adjustment, OR Bachelor’s degree with 4+ years’ experience in those fields, OR Master’s degree with 2+ years’ related experience.
Case
Manager II: Master’s degree or higher is required. Experience with individuals with mental health and/or substance use disorders is preferred. Experience with EHR systems strongly preferred. Licensure (MFT, LCSW, etc.) or progress toward licensure is preferred. Some program placements may require licensure based on contractual obligations. Professional Skills Fluent in English; bilingual in English/Spanish highly preferred. Ability to work independently with strong organization, flexibility, empathy, and sound judgment. Demonstrated professionalism and the ability to maintain healthy boundaries. Strong interpersonal skills with the ability to relate to clients, colleagues, and external partners. Intermediate proficiency in Microsoft Office (Excel, Word, Outlook). Must be a reliable, adaptable, and collaborative team member. Valid California driver’s license, insurable driving record, and access to an insured vehicle required. PHYSICAL REQUIREMENTS Ability to intermittently perform physical tasks such as bending, stretching, squatting, reaching, lifting (up to 30 lbs.), and driving. Extended periods of sitting, typing, writing, standing, and driving may be required. Great Benefits! Medical, dental, vision and life and long-term disability insurance, Employee Assistance Program, flexible spending accounts for health, dependent and transit costs, retirement savings plan with company match, eligibility for loan forgiveness, continuing education credits available through our learning management system, and generous paid time off. We are an Equal Opportunity Employer committed to creating a workplace that celebrates diversity, promotes equality, and fosters inclusion. We encourage applications from individuals of all backgrounds, experiences, and perspectives.
Market context
California case managers are in steady demand
In California, case manager roles for older adults are often tied to aging services, county programs, and community-based care coordination. Competitive candidates usually bring experience with older adults, familiarity with Alameda County resources, and APS collaboration skills. Review the AI-summarized requirements and benefits here to quickly compare fit, then prepare one example showing how you coordinated services across agencies.
