Case Manager - The Layover

Qualifications

High School Diploma or GED or Equivalent Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record. Willing and able to transport Clients in your personal vehicle. Experience working with participants with mental illness, chronic health issues, and substance abuse disorders Willingness to work in a high tolerance Harm Reduction model with clients who have multiple barriers Experience with Outreach and engagement, crisis intervention, suicide assessment/prevention, affordable housing, housing rights etc. Excellent human relations/communication skills; ability to act in professional manner regardless of circumstances Detail oriented with excellent time management skills Ability to self-motivate and be flexible in a fast-paced environment with minimal supervision Strong verbal and written communication skills including knowledge of Microsoft Suite (Word, Excel, Outlook etc), required Passion for working with the population served Ability to work as part of an interdisciplinary team

Preferred Qualifications

Bachelor’s degree; or a minimum two (2) years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience. Minimum of one (1) year experience in case management preferred Knowledge of Housing First, harm reduction, and trauma-informed care principles. Experience using HMIS or similar database preferred. Strong documentation and organizational skills. Ability to work effectively with diverse and high-acuity populations Work Environment: Interim housing site with high-acuity participants Combination of office, field, and on-site work May require evenings/weekends as assigned Office environment with occasional field activities with participants and staff. Regularly required to sit, stand, bend, and occasionally lift or carry up to 35 pounds. May be exposed to elements like cold, heat, dust, noise, and odor. May need to bend, stoop, twist and sit throughout the day

• EXPECTED BEHAVIORS OF ALL STAFF Act as a role model Demonstrate a sense of responsibility Continuously learn and improve Acknowledge your own areas of improvement Hear and provide honest, specific and direct feedback Create an environment where everyone is welcomed valued and respected Collaborate Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non-discrimination in employment.
• We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
• About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives.
• One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community.
• Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates