High School Diploma or equivalent required. Experience working in social services, healthcare, or community-based programs. Experience working with individuals experiencing substance use disorders, mental health challenges, or complex health needs. Knowledge of case management principles and care coordination practices. Experience working with diverse and underserved populations. Familiarity with harm reduction and trauma-informed care approaches. Strong communication, engagement, and problem-solving skills. Ability to work independently and as part of an interdisciplinary team. Willingness to conduct field-based services including home visits and outreach. Proficiency with computer systems and electronic health records. Valid California driver’s license and acceptable driving record.
Bachelor’s degree in social work, Psychology, Public Health, or related field. Alcohol and Drug Counselor certification recognized by DHCS. Experience working with Medication for Addiction Treatment (MAT) programs. Experience with Medi-Cal programs including Enhanced Care Management (ECM). Experience using Motivational Interviewing and stages of change models. WORK ENVIRONMENT & PHYSICAL DEMANDS: This position operates in clinic settings, community environments, and patient homes. Regular travel within the community is required. The role requires sitting, standing, walking, and occasional lifting (up to 25 pounds with assistance). Work may include transporting or accompanying clients to appointments and services. Behavioral Standards: Adheres to Hill Country Community Clinic policies and procedures. Maintains client confidentiality and ethical professional standards. Demonstrates flexibility and ability to prioritize workload effectively. Works collaboratively within team-based care systems. Maintains a safe, respectful, and supportive work environment. Demonstrates reliability, accountability, and professionalism. Language Ability: Must have excellent communication skills. Ability to speak publicly and one-on-one in an effective and persuasive manner. Ability to read, write, analyze, and interpret complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Math Ability: Must have intermediate math skills, sufficient to help clients develop budgets and manage personal finances. This includes basic abilities to add, subtract, multiply, and divide. Reasoning Ability: Must have very high reasoning skills. Ability to assess mental status and determine needs for emergency interventions or other forms of care. Ability to define problems, collect information, establish facts, and draw valid conclusions. Computer Skills: To perform this job successfully, an individual should have knowledge good working knowledge of Windows operating systems, Microsoft Office Suite - Word, Excel, Outlook, and Internet browsers and related software. Equipment Skills: Proficient with standard office equipment including computers, copiers, fax machines, printers, multi-line telephone systems. Must be an experienced driver and comfortable driving with passengers.
