Top cities
View all citiesBrowse
Free Resume Checker
Build your resume in your free account, then run the resume checker for an instant score plus healthcare-specific findings on licensure and clinical experience.
Build your resumeFree tools for healthcare professionals
Services For The Underserved, Inc.·New York
Case Manager · $40,000 - $45,000/yr
Computed from live listings
Shaded band: the middle 50% of 3,617 posted behavioral health roles in New York salarys. This role sits in the 22nd percentile.
Pay for this role is about 34% below the New York median for behavioral health roles.
The Case Manager is responsible for conducting client intakes, assessments, and developing service plans to support residents in securing permanent housing. They also provide crisis intervention, facilitate counseling sessions, and ensure accurate documentation of client progress and well-being.
Min USD $40,000.00/Yr. Max USD $45,000.00/Yr. Position Overview SUS is seeking a bilingual Case Manager for our transitional shelter in Brooklyn.
St. John’s Place, Brooklyn, NY 11213
Previous case management experience in a homeless shelter setting Experience using the AWARDS application Bilingual candidates are strongly encouraged to apply; Spanish, Creole, or French language skills are a plus Essential
Conduct the intake process with new clients within 24 hours of admission, including explaining resident rights and responsibilities and grievance procedures Conduct and document psychosocial, vocational, educational, and housing assessments Provide accurate, complete, and timely documentation of supportive services and clients’ progress toward securing permanent, affordable housing Prepare housing applications and assist clients throughout the housing application and interview process Monitor and assess changes in clients’ behavior, appearance, and overall well-being Facilitate individual and group counseling sessions, workshops, psychoeducation, and recreational activities Conduct room and dorm inspections to assess personal hygiene, cleanliness, and activities of daily living Provide comprehensive case management services to an assigned caseload Develop initial service plans and complete service plan reviews as required Connect clients with appropriate medical, mental health, housing, and community-based supportive services Provide crisis intervention and respond appropriately to emergency situations Monitor medication compliance in collaboration with nursing staff Assist with building evacuations during fire drills and emergencies Maintain current CPR and First Aid certification Maintain accurate, complete, and timely client records in accordance with DHS, OTDA, funder, and SUS standards
REQUIRED EDUCATION AND EXPERIENCE HS Diploma or GED 1-2+ years’ experience with homeless population Ability to work with a culturally diverse population PREFERRED QUALIFICATIONS & SKILLS Bachelor’s Degree is Human Services field preferred Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred Bilingual Spanish speaking strongly preferred Company Overview S:US IS AN EQUAL OPPORTUNITY EMPLOYER Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org. ID 2026-18774 Work Location In Person
Candidates must have a high school diploma or GED and at least 1-2 years of experience working with the homeless population. A bachelor's degree in a human services field and bilingual skills in Spanish, Creole, or French are strongly preferred.
Market context
Case manager roles in New York often reflect steady demand in social services and community support settings, especially for candidates who can work with diverse client populations. Competition can be stronger for applicants with bilingual English-Spanish skills, relevant case management or social services experience, and a clean, valid driver’s license. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show direct client-support experience and language proficiency.