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  3. Disaster Case Manager
Catholic Charities of Spokane Inc logo

Disaster Case Manager

Catholic Charities of Spokane Inc·Spokane, Washington

$23 - $24/hrFull TimeOn Site2-5 yrsPosted 26 days ago
Practice for this role

Disaster Case Manager · $23 - $24/hr

How this role compares

Computed from live listings

  • -35% vs. median posted rate for healthcare roles in Spokane, Washington ($35.37/hr, n=511)
$16.28/hr · p10p90 · $450/hr
this role: $23.03/hrmedian $35.37/hr

Shaded band: the middle 50% of 511 posted healthcare roles in Spokane, Washington rates. This role sits in the 26th percentile.

About the role

Pay for this role is about 35% below the Spokane, Washington median for similar positions.

The Disaster Case Manager counsels and aids disaster survivors by assessing their needs and connecting them with community resources. They are responsible for maintaining accurate case records, developing service plans, and providing culturally sensitive support to empower clients.

We offer excellent benefits

  • FREE Employee Medical Insurance
  • FREE Employee Dental Insurance
  • FREE Employee Vision Insurance
  • Sick leave (8 hours of paid sick leave per month)
  • Vacation (Minimum of 2 weeks paid vacation)
  • Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
  • FREE Long-Term Disability Insurance
  • FREE Life Insurance
  • 13 Paid Holidays

CCEW Mission Feed the hungry, heal the hurting, welcome the stranger.

CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.

Job Summary

This position counsels and aids disaster survivors, individuals and/or families requiring one or more forms of psychosocial services; interviews clients experiencing problems with personal and family adjustments, finances, employment, food, housing, physical and mental impairments, and/or similar areas; secures and evaluates applicable related information; refers clients to community resources and other organizations.

Job Duties/Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

  • 1.
  • In either a clinical or a field setting, interview clients with problems such as personal and family adjustments, finances, employment, food, clothing, housing, and physical and mental impairments to determine nature and degree of need.
  • 2.
  • Secure information such as medical, psychological, and social factors contributing to client's situation; evaluates these together with client's strengths.
  • 3.
  • Counsel clients individually, in families, or in other small groups regarding plans for meeting needs, and aids clients to mobilize inner capacities and environmental resources to improve social functioning.
  • 4.
  • Help clients to modify attitudes and patterns of behavior by increasing understanding of the nature and source of personal problems, and by identifying and building on personal strengths.
  • 5.
  • Refer clients to community resources and other organizations as indicated; may determine or participate in determining client's eligibility for financial assistance.
  • 6.
  • Compile records and prepare reports; develops and/or reviews service plan and performs follow-up to determine quantity and quality of service provided client and status of client's case.
  • 7.
  • Accesses and records client and community resource information, manually or using personal computer, to input and retrieve information.
  • 8.
  • May work in collaboration with other professional disciplines.
  • 9.
  • Provide services that are culturally sensitive.
  • 10.
  • Participate actively in community organizations/coalitions serving similar populations and needs.
  • 11.
  • While working collaboratively with other personnel and service providers, is responsible for establishing a respectful relationship with people served while helping the client gain skills and confidence that will empower them to solve their own problems.
  • 12.
  • Reinforce the value of the nurturing family and demonstrate a conviction about the capacity of people to grow and change.
  • 13.
  • Display appropriate interventions to meet service goals and ability to set appropriate service limits.
  • 14.
  • Performs other duties as assigned.
  • 15.
  • Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Job Qualifications

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.

Education/Experience: To perform this job successfully, an individual must have a

High school diploma; a bachelor’s degree in a related social service field is preferred. At least 3 years of experience that is directly related to the duties and responsibilities specified

Certificates/Licenses

Must have a valid Driver’s License and ability to drive for work use. The individual must successfully pass the background check applicable to position.

Physical Abilities

To perform this job successfully, an individual must be able to:

  • Regularly sit, stand, climb, walk, hear/listen, talk
  • Frequently lift up to 10 pounds, pull/push, carry, grasp, reach
  • Occasionally crawl, stoop, kneel
  • Clearly see 20+ feet, with or without corrective lenses, ability to focus

Mental & Other Skills/Abilities

To perform this job successfully, an individual must have the:

Adaptability: ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.

Analytical

Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.

Attendance: ability to consistently arrive and be able to work as scheduled.

Computer/Technical

Ability: working knowledge of: Word Processing software, Spreadsheet software, Internet software

Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.

Interpersonal

Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics.

Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.

Language

Ability: ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical

Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Motor

Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.

Problem

Solving

Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.

Quality

Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.

Workplace Environmental Conditions

While performing the essential duties/responsibilities of this job, the employee will be:

Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon daily activities.

Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.

Requirements

Candidates must have a high school diploma, with a bachelor's degree in a social service field preferred, and at least 3 years of relevant experience. A valid driver's license and the ability to pass a background check are required.

  • high school
  • bachelor degree
  • Communication
  • Documentation
  • Counseling
  • Collaboration
  • Interviewing
  • Interpersonal skills
  • Problem solving
  • Time management
  • HIPAA compliance
  • Data entry
  • Crisis intervention
  • Case management
  • Analytical ability
  • Cultural sensitivity
  • Social services
  • Resource referral

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$23 - $24/hr
Location
Spokane, Washington
Posted
Aug 13, 2026
Application
Employer website
Catholic Charities of Spokane Inc logo

Hiring organization

Catholic Charities of Spokane Inc

Catholic Charities Eastern Washington (CCEW) affirms the dignity of every person, partnering with parishes and the greater community to serve and advocate for those who are vulnerable, bringing stability and hope to people throughout Eastern Washington. Since 1912, CCEW has...

IndustryNon-profit Organizations
TypeNonprofit
Size201-500 employees
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  • 16.
  • Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
  • 17.
  • As a mandated reporter, follows all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
  • 18.
  • Other duties as assigned.
  • 19.
  • Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine.
  • 20.
  • Perform as a team member to ensure that productivity outcome measures are achieved.
  • 21.
  • Perform related functions necessary to support the mission and core values of Catholic Charities.
  • Reasoning

    Ability: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    Supervisory

    Skills: this job does not have any direct supervisory responsibilities.

    Market context

    Washington Disaster Case Manager Roles Require Field Readiness

    Disaster Case Manager demand in Washington can rise with wildfire, flood, and other recovery needs, while roles are competitive for candidates with relevant experience, social-service training, reliable transportation, and required screening eligibility. Review the AI-summarized requirements and benefits from the original job description to save research time, then prepare examples of client support, documentation, and community-resource coordination before applying.

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