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Catholic Charities of Spokane Inc·Spokane, Washington
Disaster Case Manager · $23 - $24/hr
Computed from live listings
Shaded band: the middle 50% of 511 posted healthcare roles in Spokane, Washington rates. This role sits in the 26th percentile.
Pay for this role is about 35% below the Spokane, Washington median for similar positions.
The Disaster Case Manager counsels and aids disaster survivors by assessing their needs and connecting them with community resources. They are responsible for maintaining accurate case records, developing service plans, and providing culturally sensitive support to empower clients.
CCEW Mission Feed the hungry, heal the hurting, welcome the stranger.
CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.
This position counsels and aids disaster survivors, individuals and/or families requiring one or more forms of psychosocial services; interviews clients experiencing problems with personal and family adjustments, finances, employment, food, housing, physical and mental impairments, and/or similar areas; secures and evaluates applicable related information; refers clients to community resources and other organizations.
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties/responsibilities of this job.
To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.
Education/Experience: To perform this job successfully, an individual must have a
High school diploma; a bachelor’s degree in a related social service field is preferred. At least 3 years of experience that is directly related to the duties and responsibilities specified
Must have a valid Driver’s License and ability to drive for work use. The individual must successfully pass the background check applicable to position.
Adaptability: ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
Analytical
Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
Attendance: ability to consistently arrive and be able to work as scheduled.
Computer/Technical
Ability: working knowledge of: Word Processing software, Spreadsheet software, Internet software
Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
Interpersonal
Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics.
Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
Language
Ability: ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical
Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Motor
Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
Problem
Solving
Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
Quality
Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
While performing the essential duties/responsibilities of this job, the employee will be:
Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon daily activities.
Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.
Candidates must have a high school diploma, with a bachelor's degree in a social service field preferred, and at least 3 years of relevant experience. A valid driver's license and the ability to pass a background check are required.
Reasoning
Ability: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Supervisory
Skills: this job does not have any direct supervisory responsibilities.
Market context
Disaster Case Manager demand in Washington can rise with wildfire, flood, and other recovery needs, while roles are competitive for candidates with relevant experience, social-service training, reliable transportation, and required screening eligibility. Review the AI-summarized requirements and benefits from the original job description to save research time, then prepare examples of client support, documentation, and community-resource coordination before applying.
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