Emergency Shelter Case Manager

Center for Youth Services·City of Rochester, New York

$23 - $25/hrFull Time On Site 0-2 yrsPosted 27 days ago

Practice for this role

Emergency Shelter Case Manager · $23 - $25/hr

How this role compares

Computed from live listings

-10% vs. median posted rate for behavioral health roles in City of Rochester, New York ($25.00/hr, n=78)

87 similar openings in the City of Rochester area · median $25.00/hr

$16.50/hr · p10p90 · $200/hr

this role: $22.50/hrmedian $25.00/hr

Shaded band: the middle 50% of 78 posted behavioral health roles in City of Rochester, New York rates. This role sits in the 38th percentile.

About the role

Pay for this role is about 10% below the City of Rochester, New York median for behavioral health roles.

The Case Manager provides essential support to vulnerable youth through crisis intervention, service planning, and daily shelter supervision. They are responsible for maintaining facility operations, coordinating with counselors, and advocating for the needs of the youth.

Center for Youth

Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientation, disabilities and beliefs.

Overview

The emergency shelter team provides emergency survival-support services to homeless and runaway youth 24 hours/day, 7 days/week, year-round.

The Emergency Shelter Case Manager strives to engage and establish mutually respectful, trusting relationships with the youth we serve.

Clients are approached from a strength and asset-based perspective.

Case Managers form partnerships with youth to identify issues, concerns, and needs, and develop strategies to meet them.

This position partners with the Youth and Family Counselor to provide case management, including assessments, referrals, transportation, and counseling.

The Emergency Shelter Case Manager supports the day-to-day activities and milieu management of the Shelter, using a strength-based, positive youth development approach.

Schedule

Full time, 37.5 hours per week. Sunday-Thursday, 10 am-6 pm, with flexibility to accommodate client and family needs

Location: Emergency Shelter

Responsibilities

Assessments and service plans
Case management & Crisis intervention
Referrals and follow-up
Aftercare
Youth advocacy, transportation & support daily shelter activities
Maintenance of facility and grounds

Required Qualifications

Bachelors Degree in Human Services OR Equivalent combination of experience and education
Knowledge of youth asset development and risk reduction theory, and youth serving systems, community resources, partnerships and collaborations
A valid Driver's license

Skills

Excellent verbal and written communication

Requirements

Candidates must hold a Bachelor's degree in Human Services or an equivalent combination of education and experience. A valid driver's license and knowledge of youth development systems and community resources are required.

bachelor degree
Communication
Documentation
Life skills training
Conflict resolution
Crisis intervention
Case management
Service planning
Group facilitation
Counseling techniques
Community resource coordination
Youth advocacy
Client confidentiality
Positive youth development
Risk reduction

Posting details

Employment type: Full Time
Work arrangement: On Site
Experience: 0-2 yrs
Salary: $23 - $25/hr
Location: City of Rochester, New York
Posted: Aug 13, 2026
Application: Employer website

Behavioral health roles in New York

Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.