Case Manager MSW

Competencies

Communication: Communicates effectively with people of diverse backgrounds and all levels of authority. Provides communication and updates to patients and guests and ensures their needs are being met, when applicable. Responds quickly and properly to irregular and emergency situations.

Quality

• Reviews processes, identifying and recommending opportunities for improvement. Monitors the quality of core Public Safety processes. Holds subordinates accountable for customer service standards and initiates remediation when needed. Maintains confidentiality in all matters related to patient care and visitor issues.
• Patient
• Service: Actively participates in identifying areas of opportunity to improve the experience for patients and guests. Provides cultural information to facilitate support for a treatment plan. Ensures that information pertaining to the patient's outpatient services, hospitalization, (i.e., advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated. The incumbent may be asked to perform additional duties as assigned.
• Physical
• DEMANDS
• Physical
• Demand
• Code:
• Medium to
• Heavy
• Physical
• Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health. OTHER May require the use of safety equipment, such as
• HEPA mask, for infection prevention:
• Yes
• On call responsibilities as directed: Yes Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes

The base compensation range for this role is $27.82 - $46.07 hourly.

Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. Please note that the pay range does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.