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Old Colony Elder Services logo

Protective Service Worker - Coverage

Old Colony Elder Services·Brockton, Massachusetts

Full TimeHybrid2-5 yrsPosted 23 days ago
Practice for this role

Protective Service Worker - Coverage

About the role

The Protective Service Worker will investigate allegations of elder abuse and neglect while providing emergency coverage during non-business hours. They are responsible for maintaining accurate consumer records and coordinating services to support the safety and well-being of older adults.

OCES aims to support older adults and individuals with disabilities by providing vital information and coordination of services that promote healthy, save lives for our consumers.

We want to help them stay as active and engaged in their lives and in their own communities for as long as possible.

To that end, OCES is looking for a dedicated Protective Services Worker (PSW) - Coverage to work in our Protective Services department to investigate and substantiate allegations of abuse and neglect in the elder community.

What you will do: Provide emergency PS department coverage during non-business hours as scheduled by the PS Supervisor Assist PSW's with requesting police reports to police dept for investigations Conduct SAMS reviews and Public Records search when appropriate Submit CORI requests to PSD and PSAD Complete timely documentation of all aspects of the case in consumer record as required by current AGE and MA State Regulations as applicable Participate in appropriate staff meetings and function, upon request, as a representative of the agency Act as back-up support for PSW as required Other duties as assigned.

What you will bring: Considerable knowledge of the principles and practices of social work as well as the social, emotional, and physical processes of aging Ability to hold the confidence of elders and their families; ability to obtain information of a personal nature through interviews, draw appropriate conclusions and make suitable recommendations Ability to respond appropriately to a variety of emergency situations involving the abuse and/or neglect of elders; ability to communicate effectively, both verbally and in writing; computer use proficiency At least two years of experience in crisis intervention or protective services preferred Bachelor's degree in Social Work or related field Current Social Work licensure preferred What you will get: Ability to work with an enthusiastic team of like-minded individuals Opportunity to develop professionally in your chosen career Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office and home visits).

Exceptional benefits: health and dental; generous paid time off policies; company paid LTD and life insurances, 401K plan We can't wait to hear from you...So take that next step and apply today!

Apply today!

Requirements

Candidates must possess a bachelor's degree in social work or a related field and have at least two years of experience in crisis intervention or protective services. Proficiency in social work practices and the ability to handle sensitive information and emergency situations are essential.

  • bachelor degree
  • Communication
  • Interviewing
  • Computer proficiency
  • Regulatory compliance
  • Crisis intervention
  • Emergency response
  • Case documentation
  • Social work
  • Protective services
  • Public records search

Benefits

  • Health insurance
  • Dental insurance
  • Paid time off
  • Life insurance
  • Long-term disability insurance
  • 401k plan

Posting details

Employment type
Full Time
Work arrangement
Hybrid
Experience
2-5 yrs
Location
Brockton, Massachusetts
Posted
Aug 18, 2026
Application
Employer website
Old Colony Elder Services logo

Hiring organization

Old Colony Elder Services

The mission of Old Colony Elder Services (OCES) is to support the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy and safe living. OCES proudly serves greater Plymouth County and...

IndustryHealth and Human Services
TypeNonprofit
Size201-500 employees
View profile

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Market context

Massachusetts Protective Services Coverage Roles Require Crisis Experience

In Massachusetts, protective service coverage roles typically require qualified professionals who can respond consistently to crises and sensitive cases, making crisis-intervention experience and sound social work judgment important differentiators. Candidates with a bachelor’s degree in social work or a related field and at least two years of relevant experience should emphasize emergency-response examples and confidentiality skills. Requirements and benefits here are AI-summarized from the original job description, saving research time; listed benefits include health, dental, paid time off, life, and long-term disability insurance.

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