Case Manager - ICMS

Service Linkage & Care Coordination • Connect clients to care

Case Management & Documentation • Respond during crises

What You'll Bring: Your Qualifications

Education and Experience

Candidates must meet one of the following qualification pathways

• A bachelor’s degree in social work, psychology, mental health, or a related field and at least one (1) year of experience working with individuals experiencing homelessness; or
• At least two (2) years of experience providing direct mental health and ICMS Permanent Supportive Housing services.

In addition, candidates must have

Skills and Abilities • Client engagement

• Ability to build trust and maintain professional relationships with individuals experiencing significant barriers to care and housing.
• Independent fieldwork: Ability to manage responsibilities independently while traveling throughout the greater Los Angeles area.
• Care coordination: Ability to communicate and collaborate effectively with clients, landlords, healthcare providers, government agencies, and community partners.
• Crisis response: Ability to remain calm, exercise sound judgment, and respond appropriately during stressful or urgent situations.
• Technology proficiency: Ability to use computers and electronic health record systems to complete timely and accurate documentation.
• Bilingual skills: Fluency in English and Spanish is preferred.

• Additional Requirements
• A valid California driver’s license, clean driving record, and insurability under Alcott’s automobile liability policy are required.
• Successful Live Scan fingerprint clearance is required.
• Employees whose essential job duties include driving an agency vehicle must maintain driving eligibility throughout employment.

Why Join Alcott?

• Alcott is a compassionate, mission-driven organization making a real difference in the lives of vulnerable Angelenos. When you join our team, you become part of a community committed to stability, recovery, and social justice.
• Meaningful Work: Help individuals experiencing homelessness obtain housing, access essential services, and build long-term stability.
• Supportive Team: Collaborate with experienced professionals who value compassion, integrity, and excellence.
• Outstanding Benefits: 100% employer-paid employee-only Medical coverage, with family coverage and PPO plan options available at an additional premium, plus Vision and Dental coverage, a 403(b) retirement plan with a 6% employer match, paid vacation, and paid sick time.

Alcott is an Equal Opportunity Employer and supports the Americans with Disabilities Act. We adhere to the Fair Chance to Compete for Jobs Act of 2

Monday through Friday, 8: 30 am to 5:00 pm